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Can't Login and not receiving password reset emails
Having trouble logging in...When I look up my user ID it sends me a password reset email - but I don't receive it. If I try the reset lookup by email address, says it can't find my email address. Any ideas?
Only recent changes in the last 2 weeks was tying it to facebook - was going to try the twitter integration when this issue came up.
Thanks!
Pete
Only recent changes in the last 2 weeks was tying it to facebook - was going to try the twitter integration when this issue came up.
Thanks!
Pete
I’m friday
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Inappropriate?Can you e-mail us with your username and the e-mail address you think you used to register? I'll look you up and see what the problem might be.
E-mail to Info@12seconds.tv -
Inappropriate?I'm having the same problem with facebook. I try to get the reset password sent to me but nothing comes through. Then when the facebook team actually tries to find my e-mail attached to the account they say that it my e-mail address isn't attached to the account, but I'm getting e-mail updates so I know it works. Now whenever I try to get a response from Facebook they don't do anything! What should I do?
I’m frustrated
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Inappropriate?Can you send me your 12seconds username and an e-mail address that you are receiving the updates from?
info@12seconds.tv -
Inappropriate?Was able to reset my password and everything is working fine now - thanks! Twitter integration worked like a charm.
I’m woohoo!
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Inappropriate?For anyone who is reading this and thinking about contact us, please be aware that we can only support users of 12seconds.tv. If you have forgotten your Facebook password or cannot login to Facebook, we can't help you here.. sorry!
We don't work for Facebook and have no special connection there. Our site connects with Facebook, and we're happy to help resolve issues in that respect, but if you are unable to login to Facebook by itself, that's a problem that you need to go to Facebook to resolve.
Thanks,
12seconds -
Inappropriate?What did you have to do to resolve your issue? I am still unable to receive the email to reset my password.
I’m frustrated
EMPLOYEE
