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"Parameter is incorrect" Contribute CS4

How do I fix the prompt I get from my Contribute (CS4) program: "The parameter is incorrect", whenever I try to create a link? Whenever I click on a word to try to create a link a box comes up that says that the "Parameter is incorrect", I cannot create a link, and when I try to Contribute freezes and shuts down. Last week I was on the phone with tech support for 45mins and the problem still wasn't solved, today I have been on hold with tech support for 45mins and I am still hold! I cannot edit my website without adding links! please help me.
 
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