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Acrobat 9 Pro will crash if I open a second PDF file.
I find Acrobat a great program for printing web pages to PDF files. I am currently using Adobe Acrobat 9 Professional on Windows Vista. The problem I have is that I cannot open multiple PDF files using Acrobat 9 Pro. When I have 1 PDF file open in Acrobat, and I try to open a second PDF file, Acrobat will crash. I have uninstalled and reinstalled Acrobat countless times. I also tried Acrobat Reader and older versions of Acrobat Reader. They will crash if I open multiple PDF files. And of course, I only have one program installed at one time.
I’m resigned to fate
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Inappropriate?I've got the same problem on the machine of a user. It's only started recently, so I thought it may be windows update related, but he has a laptop which works fine, which has the same updates, so I'm guessing not...
Again, Acrobat 9 Pro with Vista.
I’m frustrated
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Inappropriate?To resolve graphics problems with Acrobat 9, try the following:
- Open Acrobat
- Go to Edit --> Preferences
- Select Page Display from the Categories list
- Uncheck the "Use 2D graphics acceleration" box
- Click OK
- Close Acrobat
Solved the problem for me on multiple workstations.
I’m glad it's solved
2 people say
this solves the problem
2 Comments Add a comment
This solves the problem
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Thank you, Carpdeeem, for this solution. It works perfectly now. Get Satisfaction is a great website! =) I'm just wondering... Do I lose anything if I uncheck the "Use 2D graphics acceleration" box? -
Thanks so much for your solution. Problem has been plaguing me for a long time.
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Inappropriate?same problem opening the 2nd pdf file
with Acrobat Reader 9.1 and Vista Ultimate
I’m frustrated
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Inappropriate?Winstonlush... check out Adobe's description at:
http://kb.adobe.com/selfservice/viewC...
Seems like there's nothing lost other than some navigation tools - no biggie. Sounds similar to the "Enable Open GL" checkbox in Photoshop. Strangely, they were smart enough to leave the Photoshop version off by default but the Acrobat version defaulted to on. -
Inappropriate?when i open PDF file in adobe acrobat 9.0 then automatically close after few second
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Inappropriate?Yeah on windows xp using adobe acrobat pro 9.1 when a second pdf file is opened, acrobat pro crashes. The .Net Framework is updated and has fixed other machines but not this one. Any thoughts or fixes?
I’m frustrated
1 Comment Add a comment
This solves the problem
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Day - did you try disabling "Use 2D graphics acceleration" per instructions above? Seems to generally solve the multiple document crash issue.
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Inappropriate?Turning off "Use 2D graphics acceleration" did not resolve my problem. I'm just trying to open one form from the web, and it looks like it is going to load and just closes. I had Pro 9 installed on XP and it worked fine. I put it on Vista and it doesn't work. XP, I was also only running IE7, Vista, I'm running IE8. Any other guesses?
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Inappropriate?just realised that the 2d graphics fix sorted my problem. thank!
I’m thankful its sorted finally
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Inappropriate?Wow. Finally, a fix for this issue. Searched for two days and finally found this. Who would have thunk the 2D acceleration would cause such a headache. Thanks all.
I’m Happy to have found you all.
