Adobe website geographic schizophrenia

Having just joined the conga line of frustrated customers of Adobe customer support, one annoying quirk stood out and wondered if this happens to other customer around the world. I'm in Australia, so we're designated South East Asia. When I link on the site to say 'contact us' it appears to jump to 'Location: America'. If I then reset that to 'Australia, English' and tick the box to 'remember this next time', not only does it not return me to the page I was on (instead the Australian home page) when I then attempt to link back for information regarding, say 'contact us' I'm just as likely to now be "located" in Asia.

This is incredibly frustrating and for a company so closely linked to the internet, bizarre?

In Australia we are enjoying a subscription based program for CS4 Design Premium. It's a great scheme, great idea and until this month works super peachy fine!

That was until this month.

When I wrote to the support email address, the reply I eventually received included a PDF with what was described in the email as details about my case, but in fact only contained the same link for the customer service portal as found in the sent email. The curious thing was, apparently my customer service portal was in the UK???

Is this geographic schizophrenia something only I'm experiencing, or is it just Australians or is it anywhere but America? Or is it even happening in the States? (cue: spooky ghost noises)