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I've been on hold for over an hour. Installed a new hard drive and now all my activation numbers are invalid (too many installs)

I’m frustrated

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Conor Chatten, Employee, replied on September 23, 2009 21:00

Hi Doug, please post your serial numbers to adbecare@adobe.com and mark for my attention and I will look into this.

Regards,
Conor

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Doug Roberts commented on September 24, 2009 16:35

Wow -- I'm really impressed. Conor Chatten, Adobe employee got right back to me and immediately solved my problem. Of course it would be nice if the wait times were less -- however, I do have to say that I got through shortly after posting my first message and the tech support person was excellent. All-in-all, I have to give Adobe tech support a big thumbs up for getting back to me and resolving my problem -- THANK YOU..
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dirtymouse replied on September 24, 2009 23:41

Thanks to Conor, i got a reply and solution to my serial number dilemma within 30 mins of sending an email. awesome. i'm glad i didn't perceiver with the awful on-hold music for another 4 hours.

I’m relieved with satisfaction

this solves the problem

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