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Printing to Adobe Reader 9 results in garbled text
*Sometimes* when printing a web application page (it's text and a few images) it prints only garbled text. Most of the time printing to Adobe Reader 9 works fine. We have determined that "garbled" text is really just off set by 1 character.
Meaning ... if the text read "I like dogs" what it printed was "J mjlf epht". This pattern holds true for alphanumerics and special characters.
Has anyone seen this problem before? What can we do to prevent it?
Thanks!
Meaning ... if the text read "I like dogs" what it printed was "J mjlf epht". This pattern holds true for alphanumerics and special characters.
Has anyone seen this problem before? What can we do to prevent it?
Thanks!
I’m upset
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Inappropriate?Having this issue too on a 20 page legal document, sometimes it garbles up a modified document, sometimes it doesn't. Extremely frusturating.
I'm retyping the entire thing in Word by hand (cannot export, it always comes out garbled that way). Makes me want to stay far away from Adobe knowing that Adobe 9 Pro is eating out important documents.
I’m frustrated
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Inappropriate?Having this issue too on a 20 page legal document, sometimes it garbles up a modified document, sometimes it doesn't. Extremely frusturating.
I'm retyping the entire thing in Word by hand (cannot export, it always comes out garbled that way). Makes me want to stay far away from Adobe knowing that Adobe 9 Pro is eating out important documents.
I’m frustrated
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Inappropriate?We have recently also learned that when the user "views" the PDF file as a web page there are no problems. However when they click on the PRINT ICON is usually when the garbled text is created on the printout. Oddly enough if the user selects FILE then PRINT, it will print correctly.
Any ideas what could be cauing this problem? Obviously there appears to be a work around, but it's not one that users will often think about on their own.
Thanks!
I’m confused
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Inappropriate?I'm wondering if it's font related, when the document would garble during any text editing, it would give font warnings, however I cannot find out which machine the original document was composed on.
