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Documents in Folders of Web Publish disappeared after site update
After the site was updated all of the documents have disappeared from our web publish folders. The folders are still there and categorized, but there is nothing in them.
I’m confused but hopeful
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Inappropriate?@ Michael
This is strange.
Are your files still missing?
Is it possible that somebody in your group may have possibly deleted those files?
You might want to try refreshing your browser or try logging out and logging back in?
Let me know if your still experiencing the same problem.
Regards,
Shirley -
Inappropriate?Hey Shirley.
Yes, this problem is odd. Multiple people have tried accessing the information, so it has already been tested on a number of browsers on a number of occasions. However, after logging on and off again it still does not work. It stopped working right after you guys had the site update and has been missing since, although all of the categories are still there. I doubt someone in the group deleted them, due to the timing of the disappearance and also due to the fact that only a few people use it and we all have been using airset for a while.
Help! -
Inappropriate?@ Michael
I'm not too sure what's going on, but can you e-mail us via feedback (click on the AirSet button -> Help and Support -> Feedback) so we can investigate further.
Thanks,
Shirley
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