As a long time seller on Amazon, I recently had a situation where the buyer decided to file an A-to-Z claim against me. Amazon "ruled" in favor of the buyer, taking my proceeds from the sale and refunding them to the buyer. Hey, I'm all about customer satisfaction. There's nothing worse than making a purchase on eBay or Amazon only to be disappointed. However, I had a USPS delivery confirmation that the book arrived to the buyer AND the buyer did not ship the book back to me. So I'm the big loser all the way around. Amazon wouldn't even answer my emails until I went to the Better Business Bureau! Then, when they do answer, it's the same re-regurgitation that they do not recognize delivery confirmation as proof of delivery. What?! I guess Amazon is smarter than the post office - what a joke.
I love Project Gutenburg. There are loads of titles on there I can download for free. The question is, can you import material from Project Gutenberg onto the the Kindle?
Looking up for people's profiles on the net on http://www.yasni.de/ (german) amongst profiles in social networks appears my Amazon wishlist.
As this is my private list, not my favourite list which I agreed to publish, I would like to mark it as private, available only for me as registered and logged in customer.
Amazon.com is DOWN - the site is not loading. When I try to visit either "http://www.amazon.com" or "http://amazon.com", I get this error message: "Http/1.1 Service Unavailable". What's going on? When will service be restored? This happened on Friday as well -- why is there a pattern of downtime emerging?
The same product has 2 or more different pages (names, descriptions, item numbers, etc)... so I just spent double. There should be a clear product taxonomy that allows users to realize its the same exact item, even if you feel like describing it differently for some odd reason to make the catalog look bigger (all items shipped by Amazon).
Simple smart information architecture/product ID would be nice, and I wouldnt feel so duped!
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galliaj
last replied
on September 04, 2008 09:02
Jason
last replied
on June 04, 2008 17:59
Amy Muller
last replied
on February 22, 2008 00:13
