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Amazon Customer Service is Hell
I purchased a textbook on Amazon.com for my current semester. The book is titled "Cost Accounting 13th Edition". I purchased the book from Amazon.com as the page listed it was new and came WITH MyAccountingLab.
Once the book Arrives it isn't shrinkwrapped with MyAccountingLab there no was the access code ANYWHERE in the box!
A call to Amazon and they refuse to replace the book for me unless I return the book. Even though I informed them that this book was essential for my semester which was already in session.
So far, I've had to purchase this book a second time hoping it has MyAccountingLab AND they credit me back as they claim they will.
If you are a college student I recommend you just buy the text from your local bookstore. Amazon isn't worth the extra hassle.
Once the book Arrives it isn't shrinkwrapped with MyAccountingLab there no was the access code ANYWHERE in the box!
A call to Amazon and they refuse to replace the book for me unless I return the book. Even though I informed them that this book was essential for my semester which was already in session.
So far, I've had to purchase this book a second time hoping it has MyAccountingLab AND they credit me back as they claim they will.
If you are a college student I recommend you just buy the text from your local bookstore. Amazon isn't worth the extra hassle.
I’m frustrated
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Inappropriate?Is this the book you bought?
http://www.amazon.com/Cost-Accounting...
I checked the page. There is no reference to "MyAccountingLab" being bundles with it. The title of the book indicates "(MyAccountingLab Series)" - but no other materials included in the package.
You said you purchased the book a second time? Have you received it? Have your returned the original book you received and has your refund been applied?
Thanks!
