Loyal customer since 1989. Extolled both the virtues of the company as well as the products themselves. Partly became a designer out of the joy the products give me.
Now desperate because my computer is DEAD because of a faulty logic board, and I probably won't be able to get my files off of it. I'm on my way to the Genius bar, but am not hopeful.
I don't expect to get a refund for the problem, although that's the least you can do (or pay for a soldiering job - especially since I am a soldier in the Evangelical Apple Movement, too). I'm just frustrated because it's a problem that can be solved, and also because yet another corporation has screwed a customer over. What's sadder still is that I still love the company like a sad puppy, and will probably buy a Macbook after this. It's just the state of Corporate Relations, 2007 I guess.
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