It appears that Apple has charged my bank account, but I didn't buy anything from iTunes
I don't buy music of the internet I don't own a apl. i tunes. Why are you takeing money out of my bank account.... I would like to speak with a person about this
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To sort of sum up:
It sounds like someone is either pretending to be Apple iTunes to steal from credit or debit cards or using stolen credit cards to purchase from Apple iTunes.
If this happens to you, call the number on the back of your card. Tell them that there are unauthorized charges on your card. Say that you have not purchased from Apple iTunes. Also say that you have found examples online of this happening to other people. Follow the bank's instructions.
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this solves the problem
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My bank advised me to cancel my card and they would reissue another one. They said we could dispute the charge. No other information was available from them.
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this solves the problem
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I'm having the same issue what should I do?
I’m mad
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this solves the problem
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luckylady: This sounds like there might have been a mix-up of some sort. Do you have any other details you can share with us? I am curious to find out what has happened.
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Inappropriate?i currently have 822$ in holds on my checking. i just had the bank cancel my card.
I’m frustrated
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Andy, I did the same, or rather the bank identified this fraud. The issue is I now have a new card and am terrified to re-enter. I currently cannot update my apps, nor access the Store because my details are now wrong. BUT I'm damned if I'm going to fall for the same trick. Apple till now have not responded. So, what to do????? -
Andy, I did the same, or rather the bank identified this fraud. The issue is I now have a new card and am terrified to re-enter. I currently cannot update my apps, nor access the Store because my details are now wrong. BUT I'm damned if I'm going to fall for the same trick. Apple till now have not responded. So, what to do????? -
Inappropriate?It just happened to me too. I don't use itunes or any other digital music service. And yet, this morning, I have two $1.00 charges from itunes. I called my bank, they cancelled my card, and are issuing a new one. She also started a dispute to stop the charges. This is exactly why I never wanted a debit card. I've always used cash. But my employer recently went "direct deposit only" so I had to open an account. Tomorrow, I'm going to go by the bank and make sure my card has been cancelled.
I’m pissed off !!!
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Angela Johnson
I had charges on my debit card from Itunes and don't even have an itune phone or use itunes for anything but I am being charged fees to my debit card for something I don't have. How could this be happening. The man that owns this company is a multimillionaire why is this happening to people. This problem needs to be rectified immediately as people are being charged by this company for something they don't have and charges they are not making, someone needs to look into this matter immediately. -
Inappropriate?This is a disgrace and should be corrected immediately. I advise people to never use their credit or debit cards on the internet for anything as there are a lot of fraud going on and innocent people as being taken advantage of. Itunes is a multimillion dollar company and should be able to handle matters such as this that concerns their company.
I’m frustrated
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The REAL apple could at least warn people. If someone was using my name to steal from people, I would make sure everyone knew it wasn't really me. One well placed tv ad, or even a statement to a major news source, would definitely help. I know there have been news reports on the gift card scam that targeted people who DO use apple itunes. But what about those of us who never use them but still got attacked? Not one word has been said about fake itunes charges showing up on people's bank accounts that have never used the service. -
Inappropriate?I went to my bank and told them what happened. They said they needed a police report. I filed a report with the police and after that I went back to the bank with the detectives number and name and began the process of signing all of the affidavits that the bank wanted me to complete and a week or so later the bank placed the money back in my account. I forget the technical term but the money was in my account again under a conditional status, which means that if the case didnt pan out they could take it back but since i had proof that there were charges on my card that were considered fraud related and I took the appropriate legal action I got to keep my money. In the end... just file a police report, visit your bank, complete all the BS paper work they ask you to complete, and cross your fingers that the bank doesnt ack like stingy a-holes and everything will be ok.
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In checking my statement which I do often there were 3 fraudulent charges, luckily the fraud dept at my bank caught the charges even b/f I did and cancelled my card. Now I am in dispute re charges re the following "merchants" :
$79.90 PRE-AUTHORIZATION DEBIT AT
tradesecuresoft.com, Riga, ON
$1.51 PRE-AUTHORIZATION DEBIT AT TEN BOX
TECHNOLOGIES I, Galesburg, MA
$1.00 PRE-AUTHORIZATION DEBIT AT
APL*APPLEONLINESTOREUS, 800-676-2775, CA
I don't own an Apple anything much less an IPod. This apparently is a major operation and has been in motion for some time, why isnt anything being done about it?!!! -
In checking my statement which I do often there were 3 fraudulent charges, luckily the fraud dept at my bank caught the charges even b/f I did and cancelled my card. Now I am in dispute re charges re the following "merchants" :
$79.90 PRE-AUTHORIZATION DEBIT AT
tradesecuresoft.com, Riga, ON
$1.51 PRE-AUTHORIZATION DEBIT AT TEN BOX
TECHNOLOGIES I, Galesburg, MA
$1.00 PRE-AUTHORIZATION DEBIT AT
APL*APPLEONLINESTOREUS, 800-676-2775, CA
I don't own an Apple anything much less an IPod. This apparently is a major operation and has been in motion for some time, why isnt anything being done about it?!!! -
Inappropriate?I have contacted a local tv news station and told them what's happening. They include consumer advocacy and scam alerts as part of their broadcasts. I'd advise everyone else to do the same. Go to your local tv, radio, newspaper, and whoever else might listen. Maybe with enough people calling and emailing about it, this story will get some coverage.
I’m frustrated
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Inappropriate?OK I think some of you don't understand what a pre-authorizaition charge is.
First, I'm in this boat bc I just signed up for an Itunes or Apple ID to buy crap off iTunes. I made the mistake of putting my credit card on my account.
I just gave Apple an earful. They said they do this to make sure the credit card works and that it should go away in 3- 5 days. I work in the Privacy Office of a Fortune 100 company. So, I decided to check their privacy policy and terms of use. It said nothing about a pre-auhtorization, because if it did, I ould have never signed up.
First, take off your credit card associated with the account.
Then, let me know if you're interested to Apple's response once I email them from my corporate email account.
Oh and by the way, when I asked Christian from Apple to produce such language, he was unable to stating "they must have moved the FAQ page."
Generally, people read FAQs when they have a problem, not before they sign up for something, especially its plain and dry like downloading music, an innate ability for most people at this point.
I'm throwing their terms of use and privacy policy in their face.
If anyone is curious about giving consideration to a clas action lawsuit, let me know.
You cant charge someone's credit card and not have it in the terms of use. I also did a search of their entire website for the term pre-authroization. It said 0 results but if I meant 'preauthorization.' Nothing also came up. I did my due diligence, it's time for Apple to theirs.
And between the people having their CC stolen and someone posing as iTunes, I'd think they would want this to stop before people stop using iTunes, the real product/service that makes them money. -
Inappropriate?Hi all. I recently was a victim of this scam, too. Last Tuesday, I saw two strange "APL*MOBILEME WWW.ME.COM 01" charges pop up, and then a bunch more (plus a fraudulent iTunes charge) the next day. Thankfully I caught these while they were pending and called my bank immediately to close my ATM card and issue a new one before the scammers ran up some bigger charges and risked putting me in overdraft. This seems to have solved the problem. My bank did an investigation, and within two days, the charges were taken off and I haven't experienced any problems since. I do shop online quite frequently (plus on eBay with PayPal--an account I have since canceled after this happened, just to be on the safe side), but I try to shop from trusted vendors such as Amazon, Target, etc. All the same, this happened to me, so be careful with your credit cards and monitor your bank accounts like hawks, everybody!!! I plan on exclusively using my credit card for everything from now on.
By the way, I'm ALL for a class action lawsuit, and I'm a little ticked off that Apple hasn't responded to this, too. -
Inappropriate?I have a charge to my account from APL*ITUNES . I don't know who did this and also othe charges from another web site.
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i would contact your bank and tell them you want your card blocked before more charges appear. after i got 2 $1 apl*itunes preauths, i got $770 in western union charges. i did cancel and dispute, and got the money back a few days later, but my bank says the process could take 120 days to clear up. -
i would contact your bank and tell them you want your card blocked before more charges appear. after i got 2 $1 apl*itunes preauths, i got $770 in western union charges. i did cancel and dispute, and got the money back a few days later, but my bank says the process could take 120 days to clear up. -
Inappropriate?I just had this same thing happen to me. There was a $1 charge on my bank card. But oddly my iTunes account shows that there haven't been any charges since July, which is correct. So now I'm thinking that someone was pretending to be iTunes. Also I had a $600 charge on my Discover Card, which is what tipped me off to this whole thing. Hopefully we caught this all in time.
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Inappropriate?I have 6 pending charges for APL*MOBILEME in my checking account and I don't have a clue who placed these orders. I do not purchase music online and don't have a clue how someone got a hold of my Visa debit card number. THIS IS AWFUL!!!! SOMEBODY NEED TO STOP THESE PEOPLE!!!
I’m FRUSTRATED
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