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It appears that Apple has charged my bank account, but I didn't buy anything from iTunes
I don't buy music of the internet I don't own a apl. i tunes. Why are you takeing money out of my bank account.... I would like to speak with a person about this
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To sort of sum up:
It sounds like someone is either pretending to be Apple iTunes to steal from credit or debit cards or using stolen credit cards to purchase from Apple iTunes.
If this happens to you, call the number on the back of your card. Tell them that there are unauthorized charges on your card. Say that you have not purchased from Apple iTunes. Also say that you have found examples online of this happening to other people. Follow the bank's instructions. -
My bank advised me to cancel my card and they would reissue another one. They said we could dispute the charge. No other information was available from them.
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I'm having the same issue what should I do?
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luckylady: This sounds like there might have been a mix-up of some sort. Do you have any other details you can share with us? I am curious to find out what has happened.
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I get charged more than one from my account .which I suppose to pay only
for one app. if this is going like this how I can use app. iTunes stuff to buy ????.
accutally I get charged for one song three times -
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i got charged on my account and dont even listen to itunes let alone bye them
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I thought my daughter was still charging her itunes through my card until I asked her....She hasn't used it in months and now I am paying overdraft fees because the current charges were enough to clear my account out! When I first attempted to request an answer, "ASK ME" wanted to charge me $38 for the response! Someone is taking my money and I have to pay to get help! I will be warning every itunes owner what a crappy company they are supporting!
I am also a single parent who cannot afford to lose dollars, let alone pennies!-
That is happening to me right now.Did you find away to block I tunes?
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In my case it seems to have gone a step further: I hope this is just a "user error" problem. When I look at these charges in iTunes on the computer, I'd like to be able to report them to Apple as fraudulent. But I can't even do that! There is a "Report a Problem" button and detailed instructions at http://www.apple.com/support/itunes. I see the list of fraudulent purchases and notice the "Report a Problem" hyperlink next to each one. This used to work as described in the instructions: I click on this hyperlink expecting to next be taken to a dialog asking for the nature of my problem. But instead my web browser opens up to the help screen explaining how to report a problem! We used to call that an "infinte loop" in computer science (kind of like Apple's street address in Cupertino). So, there's no way for me to alert anyone at Apple of the problem!
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Itunes just stole $106 from my bank account through PayPal. Apple is a waste of space and I will never use them. I think I joined and downloaded a song or 2 when I first got my Ipod Suffle a few years ago....never since then. There is NO WAY to get anywhere in the Apple website. You go around and around and always end up no where. Any numbers I call say they are just a phone referral service and they refer me to Apple or itunes website and tell me to click on things that are NOT there to click on. They tell you you can only send an email and that there is no one to reach by phone. But I could not even find anyplace to click on to 'report' anything. I even called the offices in Cupertino because I had been doing this runaround for 4 hours! They were no more help than anyone else and referred me to their damn stupid runaround website! They are an awful company and I will never buy anything Apple ever. While doing the runaround, I got another email saying I bought something else!! Apple does NOT care "send an email to report a problem"! IDIOTS!! Paypal is working on it and hopefully it will get resolved soon through them. They were very helpful and told me to cancel my itunes account.....which YOU CANNOT DO!!! Uh huh...go to their site and try to even change your payment options and that is virtually impossible not even mentioning trying to cancel the stupid account. NIGHTMARE!!!!!!!!!!!!!!!!!! And now I have two $35 fees from my bank and no one gives a damn! APPLE ROTS.
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I lust got my credit card bill and therre is a $99.99 charge for something from itunes reference number 3963,I did not buy this. How do I get this charge off my credit card? robert smith
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my god, I was in class today and decided to check my bank account and saw $100 in purchases from iTunes from my account, i was so enraged. I do not have a iTunes account that's the thing i never bought anything from iTunes or apple ever. I Think i have a Chase bank account how about you guys?
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I am a new member of the Pissed at Apple iTunes club!!!! I checked ny checking account this morning to find a charge of$31.95. I do not download music and I have no Apple products. Is anyone at Apple reading these complaints? I don't see where they have answered ANYONE'S concerns.
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HOw do i get my refund!!.. ??? am fucking pissed ryt now
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Apple seems to be above the law. I have a business, website, and merchant account. In order to have this privilege my website must post a street address and telephone number. My telephone number is also posted on the customers credit card statement. Anyone I charge has this information and can choose to call me OR dispute the charge through their card company. Either way I have to address it promptly. I had four fraudulent charges to my debit card which as everybody knows takes real money instantly out of your checking account. They have no numbers, when you do get them by email they refuse to call you or address the issue at all. I don't have an account, this email person verified this. He also verified that any charge has to come from an account. Every account has to have an email address. Yet, he would not give me the account or email address linked to the account that TOOK MY MONEY through their system! They said it was for my protection. I think it is for a criminal's protection and they could give a rats *** about me!!
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i have been trying to resovle this problem for months now...i dont own an i pad or whatever and my account keeps getting charged...customer support gets u nowhere at all..then i was sent to this site....unreal....
some of us actually notice these one dollar charges here and there, and with my account it has added up to alot over the last 6 months..does this company do this to everyone or what??? do this to a couple thousand people and they r making a nce bit of money..i am so frustrated with this company right now!!! enough is enough...my bank is disputing these charges...again!!! and i will propably have to change my card...wtf!!! this company Apple wont tell me who is doing this..they know its not me!!! but the next month...charges again!!! errr!!! i am so f-ing pissed off right now its not funny..if i did this to somebody else i would be getting charged with a crime!!! unreal!!! -
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Hello
i am in the UK and discovered that iTunes has taken money from my account that was not due. it was for Apps i had downloaded from elsewhere.
this is a little like going to the high street and buying a dress at one shop and months later turning up at another shop and being charged for the dress
IT IS ILLEGAL and it seems to be happening time and time again to lots of people.
iTunes are an online call centre who operate in Ireland, Portugal and India...and in this company we leave our bank card details...thus giving them permission to steal from us.
I for one will be cancelling my Debit Card and getting a new one because as someone has already said...You cant close an iTune account.....not something they tell you when you buy a very expensive Apple product!
lets all shout a little louder....we are being ripped off.. -
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I have just fallen victim to this. I have no apple products...never have...seeing the above...I got off easy with only $9.53 thus far. Based on all the things I've seen online, I'll have to cancel my card.
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We just were hit for 6 charges of $99.99, totalling $599.94. It seems that a theif was able to hack one of the sites that we legitimately used our debit card obtain our card data and make these on-line purchases. I had to go to the back and cancel the debit card. I have been told that the charges will be reversed buy the back once they complete their invesitgation. As with many other who have adressed this issue on this site, we have nevber made a on line purchase from Apple.
Be carefull with the web sites that to use to make purchases. -
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see this link: it appears this has happened before and it also just happened to me within the last few days. they start off with $1 charges to see if your account is active then keep increasing the fraudalant charges more and more.
http://credit.about.com/b/2010/07/02/... -
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