apple allows itunes FRAUD! report them to the FTC!!

I'm with anyone who wants to start a class action suit.........these people are doing absolutely nothing to correct this problem.

Wayne W Rutledge

got a $1 pre-authorization from APL*ITUNES to my acct this morning. 7/23/09. The phone number listed on the acct only gives a recording that tells you to go to a web address that takes you nowhere. I am an old fogie, not only have i never purchased an itune, I wouldn't know where to put it if i did. I immediately called my bank and made them aware of the charge and canceled that card. Now here it is Thursday (so close to the weekend) it will take me 2-3 BUSINESS days to get a new card and i have to go out of town on Tuesday. This problem has obviously been going on for a very long time and it seems that even media coverage is doing nothing to discourage this type of behavior. It's a shame that we have to work so hard, especially in this economy, and have someone just take money right out of our pockets and they do it so effortlessly that it's like an added slap in the face. I am also going to contact the BBB and the FTC regarding this problem.

For the last six months I have had debits that I did not authorize I recently just had $150.00 to an online Texas holdem and a few other odd things. I don't even know how to play Texas holdem. I knew it all had to be tide back to my iTunes account I just couldn't prove it. I am so ready to take this screw balls down. Enough is enough.

The charge just showed up on my account as a pending transaction for a placer amount of $1. Whenever there is a fraud charge on your account, the first thing anybody should do is contact the bank. Any charges reported as fraud or 'unauthorized' will be honored as this is something that is monitored by the credit card companies who authorize the banks to issue you a credit card in the first place. It's too bad that some people are quick to pass blame instead of dealing with the problem and trying to help correct it. Thank you 'James' for your information as it is 100% correct. For the record, my bank is honoring my request and I will not be responsible for any charges that I did not initiate. itunes is just a front for these charges not the responsible party.

I understand that Apple isn't at fault for the problem, but at the same time feel that they could care less about the problem their inactivity is placing upon the public. Obviously there is or has been a connection that allows someone to present themself as Apple to the CC companies. Apple should at the very least follow up on tracking down the offenders instead of turning away and allowing it to happen. Look at all the BAD PR they are getting from this!

haha people hate apple a lot lol i can tell all buisneses do some type of wrong doing and this i guess is one of them threaten them but i foubt it will totaly oslve the problem the new firmware released 3.0 i am having many bugs i cant believe people pay for that stupid software

Hello All,
NBC in Boston, MA has contacted me for an interview on this frustrating topic and they are looking for additional people in New England to interview. If you are interested in interviewing with them, please contact me at kapullis@live.com.
Thanks!

They seem to have changed and/or added sites. The new one is itunes123.com . whois points to it being East Asian, most likely China (The listed emails are all yahoo.com.cn, which appears to be the Chinese version of Yahoo). I suppose that is not really a major surprise, though...

There also seems to have been a Canadian-based hosted version, although it appears to be down. The actual charging portion seems to utilize plimus.com . They seem to be seeking people to help them spread the word about their site, with the incentive of 10% per commission. Once you get past their main pages, their English SUCKS. Also, all of the Privacy Policy and Terms & Conditions stuff is just words and not actually links, which really pushes the fraud theory.

One last note:
They also sell XBox Live membership, PSN Cards, Mobile Me accounts, Skype minutes, and Amazon.com gift cards.

As many have already stated, this isn't Apple's fault.

Someone got your credit card number, somehow. You're right that Apple has a lot more information about the fraudulent charges than you do, however-- demanding that they provide this information to you-- even if they DID-- is a waste of your time and energy.

By reporting the fraud to your Credit Card company, THEY will follow up with Apple/iTunes, collect and compile information (yours and other instances w/the same CC company), and deal with law enforcement to solve the problem. The card company has a lot better chance of resolving the problem than an individual would. What are you going to do-- call the police? Or-- travel to Malaysia and knock on the guy's door?

Reporting Apple to the FTC and the BBB is a waste of time and resources. Go through the proper channels and let them work to take care of the problem.

Apple IS working with Credit Card companies to resolve these problems. They shouldn't be wasting resources trying to work with each individual consumer-- the credit card companies have far more clout, can compile data, and can go after the problem much more efficiently.

I've had a few fraudulent charges show up, but never thought to blame the company that the charge came from-- it was some random idiot who nabbed my credit card number from some random transaction-- local or not. Report the fraudulent charge-- it'll be refunded and you'll get a new card.. then move on with your life.

Credit card fraud is all too common-- watch your charges online and report fraudulent activity immediately.