Get your own customer support community
 

Apple Store's Data Transfer Service doesn't transfer large files

My data was transferred by the Apple Store from my Macbook Air to a new Air because the first one developed a bad keyboard after 3 days.

But the transfer process apparently didn't copy any files over 8GB in size. So all my most important data was lost and I had to reinstall a bunch of stuff.

This problem needs to be fixed.
 
sad I’m Frustrated!
Inappropriate?
1 person has this question

User_default_medium