I love you, but you just broke my heart because my iBook is toast.

Loyal customer since 1989. Extolled both the virtues of the company as well as the products themselves. Partly became a designer out of the joy the products give me.

Now desperate because my computer is DEAD because of a faulty logic board, and I probably won't be able to get my files off of it. I'm on my way to the Genius bar, but am not hopeful.

Evidence:
http://www.appleinsider.com/articles/...
http://www.coreyarnold.org/ibook/
http://www.forbrug.dk/presse/nyheder/...

I don't expect to get a refund for the problem, although that's the least you can do (or pay for a soldiering job - especially since I am a soldier in the Evangelical Apple Movement, too). I'm just frustrated because it's a problem that can be solved, and also because yet another corporation has screwed a customer over. What's sadder still is that I still love the company like a sad puppy, and will probably buy a Macbook after this. It's just the state of Corporate Relations, 2007 I guess.
 
sad I’m frustrated beyond belief
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