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No access to old computers - how to deauthorize iTunes??
I would like to authorize my new computer to play songs I've purchased off iTunes, but I've already authorized 5 computers since I opened my account... probably about 4 years ago. I have two computers I use regularly, but others are either not working, or have been returned to my employer.
How else can I deauthorize these computers so I can authorize my new one?
How else can I deauthorize these computers so I can authorize my new one?
I’m frustrated!!!
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Inappropriate?Ooo! Crap! I did this once.... You need to go into your iTunes settings and deauthorize... Gah! I wish I could remember how!
I’m frustrated at my crappy memory
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Inappropriate?Contact iTunes tech support (Inside the iTunes store you'll find a link to them). Explain your problem and they will reset your account for you. I have done this before and they were really nice about it.
Cheers!
2 people say
this answers the question
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Inappropriate?I have done the same, and they have reset it for me as well. It was quite easy. But, they warn you that you can't just keep doing that forever.
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Inappropriate?*whew* I've just authorized machine #4 and was thinking "Why do they have this crappy policy that punishes their best hardware customers?"
Good to hear they aren't as unpleasant about it as the warning message implies.
I’m relieved, but still think they need to work on this customer experience.
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Inappropriate?You can reset your authorization count by clicking "Deauthorize All" on the Edit Account Information screen. You have to have 5 computers authorized for this feature to be active, and you can only use it once in a 12 month period.
1 person says
this answers the question
