Appsfire preference pane FAIL
downloaded and tried to install. Have the appfire icon on my desktop plus install screen 1. When I try to click on Appsfire prefs it says could not load appsfire preference pane. That's as far as I can get. Think that counts as a FAIL
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The best answer from the company
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For information we just pushed a new mac desktop client which seems to work and solve most bugs. go try it on http://appsfire.com
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Inappropriate?This is a private alpha limited to 1000 first users. we might have reached the limit which explains you could not install all the way. but we re checking right now
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Inappropriate?Oh dear. Bad news to offer something, advertise it enthusiastically on your Twitter feed and then let the poor old user find that through no fault of their own (and no warning), they might be shut out from using it even though they replied immediately and started trying to install it immediately....
I’m frustrated
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Inappropriate?i said we re checking. we might have a bug we need to correct. Don t worry we are opening soon
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Inappropriate?Still not getting there. I've got as far as installing the Apps Preference Pane, but it won't let me access it. I've tried re-installing--doesn't get any further. Disappointing...
I’m frustrated
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Inappropriate?Hello Judy,
I think you made the cut in terms of the first 1k users.
However, one thing we forgot to mention was that the pref pane only runs on Mac OS X 10.5 (Leopard). Could it be the issue with you?
Regards,
Yann. -
Inappropriate?I just got the email, and downloaded it, and got the same error. I'm on Leopard...
I’m sad
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Inappropriate?
Here's a picture of the error I'm getting. I'm really eager to try this app - I wish the devs would at least indicate they're working on the problem...
I’m sad
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Inappropriate?Hi Jesse, we d be happy to look at the problem but the image you send does not show up. why don t you just forward us the details on contact@appsfire.com?
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Inappropriate?I have the same problem - just got invited and I can't use it. Get the same error screen as Jesse
I’m sad.
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Hi Eugene. we are looking into that problem. Hope to find a solution soon. maybe you can try to look on the administration side (did you try to install for all users or only you?) -
Inappropriate?So I'm not on Leopard. What proportion of Macbook users are? I'm on Tiger 10.4.11. "We forgot to tell our users?" And you're still not providing for the great majority of Mac users? Really disappointing, as you're still putting out enthusiastic tweets about the app. Appsfire FAIL
I’m bitterly disappointed
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Judy, we have created AppsFire for Mac OS 10.5 and above. We precise that clearly on our site. And hopefully most Mac users (and now windows) will enjoy the service as we built it. Remember we are still a young project and learning from the users feedback. -
Inappropriate?I don't think that warning was on the site when I got the invite. It should also have been in the invite. When do you predict that it will be available for most Mac users? Do you know the proportion of Mac users who don't have Leopard? But at least you've replied quickly. I appreciate that.
I’m still really disappointed
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you re right. we should make it clearer. i am not sure how many use leopard vs Tiger. but it s hard for us to address all OS version from day 1. thanks for understanding that -
Inappropriate?For information we just pushed a new mac desktop client which seems to work and solve most bugs. go try it on http://appsfire.com
The company says
this answers the question
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Inappropriate?i am on 10.6 snow leopard (as the majority of mac users in the next 2 month) and i have the same problem, and the preferences pane is opening in 32bit mode. (first i deleted the pref pane for the older one, redownloaded the new but the install keep failing)
I’m confident
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Alexiaco, you are right, we sill have a bug with Snow leopard. We think we know where it comes from and in the next few days hopefully we ll have a solution. Sorry about that and thanks for your patience... -
Inappropriate?Alexiaco, you are right, we sill have a bug with Snow leopard. We think we know where it comes from and in the next few days hopefully we ll have a solution. Sorry about that and thanks for your patience...
1 person says
this answers the question
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Inappropriate?any update for snow leopard users?
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