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Let me in to my paid service!
You have charged my creditcard many times, giving a incorrect error message and locked me out of my project.
I’m furious
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
Create a customer community for your own organization
Plans starting at $19/month
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Inappropriate?Hi Mortjac,
I'm sorry that you are having these issues. I responded to your other two tickets and will respond the same on this one. We are working to resolve these issues as I type this. I will check our records and refund any duplicate charges immediately.
As we work out these billing issues I would like to give you a two month credit on your account. If you can provide me with your subdomain then I can make that effective immediately.
Again, I apologize for these billing issues. We are working hard to straighten them out. -
Inappropriate?This was worked out via our support email address.
The company says
this solves the problem
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