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No luck in changing the plan?
What is wrong? i try to change my plan from startup to indy - just because I am running just one project. But the change of plan does not work! This is not a matter of money. 14 dollars or 6 dollars, it does not matter - but I would like to know why I cannot change the plan. Does anyone else have the same experiences?
I’m confused
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Inappropriate?Hi Seppo,
We'll look into this asap and find out what's going on. My apologies for the issues. -
Inappropriate?Hi Seppo,
I'm still trying to figure out what might be causing this problem for you. Can you give us any more details on exactly what is happening when you try to change plans? Any info would help.
Thanks,
Justin -
Inappropriate?Thank you, problem solved - I found out I cannot change the plan unless I give my payment information.
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Thanks Seppo. We obviously need to make that requirement more obvious. -
Inappropriate?Yeah, I think so too. As a customer I was thinking I could change my plan easily, wothout giving credit card information, because my trial time was still going on.
But that is a minor problem. Your program is great and I will recommend it to everybody!1 Comment Add a comment
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Thanks Seppo. We're working on a UI update (which is taking longer than expected) so hopefully it will be even easier to use.
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