Loading Profile...
Please let me pay...
Your program is rejecting my two credit-cards, although I checked that there are money in they. What's happening?
Update: I also tried my spanish credit-card. Same problem. "The transaction was unsuccessful."
Update: I also tried my spanish credit-card. Same problem. "The transaction was unsuccessful."
I’m frustraded
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The company marked this question as answered.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Mortjac,
My apologies for these issues, and thank you for wanting to become a paying customer.
We're in the process of updating our billing system as there are issues with it, as you have found. If you can provide me your subdomain then I can issue you a credit of 2 months which should be (more than) sufficient time for us to work out these issues. -
Inappropriate?We've adjusted the address verification settings of our payment gateway. We believe this has been the problem for most of the remaining billing issues. In the meantime we've given everyone a free month so you should have access to your account again. I apologize for the hassle.
The company says
this answers the question
EMPLOYEE
EMPLOYEE
