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Unable to complete billing information
Hi there!
We are used the Scrum'd during 30-day free trial.
Today we have tried to update the billing info. We made it two times and we lost 28$ but the message still was the same "The transaction was unsuccessfull".
Help us please!!!
We are used the Scrum'd during 30-day free trial.
Today we have tried to update the billing info. We made it two times and we lost 28$ but the message still was the same "The transaction was unsuccessfull".
Help us please!!!
I’m frustrated
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Inappropriate?So sorry about that. Some international users have been experiencing billing problems, and we are currently working hard on an overhaul of the billing system.
In order to give you a couple free months for your trouble, and to watch on our end for the multiple charges to your card, can you please send your account subdomain, and full billing address to support@adsdevshop.com and include a link to this thread?
Thanks,
Justin
I’m sorry
The company says
this answers the question
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Inappropriate?Hi Webcase,
We've given you two months on your trial while we *continue* to work out our international billing issues. Please log out and log back into scrum'd and you should be good to go. Let us know if you're back in. Thanks.
- Robert
EMPLOYEE
EMPLOYEE
