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You are misleading people to pay more than once!
I tried to pay with four creditcard. Every time I godt the errormessage: "The transaction was unsuccessful." And blocked access to my project.
What really happened was that you charged my money, at least with one card, but still said: "The transaction was unsuccessful."
What really happened was that you charged my money, at least with one card, but still said: "The transaction was unsuccessful."
I’m angry
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Inappropriate?Hi Mortjac,
Again I'm sorry that you are having these issues. We are working to resolve them. I will check our records and refund any duplicate charges immediately.
As we work out these billing issues I would like to give you a two month credit on your account. If you can provide me with your subdomain then I can make that effective immediately.
Again, I apologize for these billing issues. We are working hard to straighten them out. -
Inappropriate?Hi Mortjac,
Please email your name and address information (no credit card info) to support@adsdevshop.com. I will check the payment records and ensure that you are not being charged more than once. Thank you. -
Inappropriate?From our authorize.net records we were unable to process the credit card as Authorize.net was unable to find address information. We are finding this to be an ongoing issue with our non-US customers. We will look into supporting an alternative method of payment (Paypal or something else) to resolve these issues.
None of your credit cards has been charged.
I have found your customer record and extended your trial by two months so you should be good to go. If you can please let us know that you are back in I'd appreciate it.
EMPLOYEE
