Since converting from my Treo (on Verizon) to my AT&T iphone, I cannot use my cellphone in my house. There is one spot in my house in which I get good reception, but it is quite inconvenient to have to take or make every call while standing in one spot. My cellphone signal is pretty good in other places, but it really sucks to have invested in an iphone and not to be actually able to use it as a phone in my house.
This actually goes beyond inconvenience at times when I'm on-call and need to be accessible in an emergency. I am hoping it can be resolved soon.
On my iPhone and EDGE is down right now. Very unhappy lately with how unreliable the network is lately. AT&T you still have MANY customers on 1st gen iPhone, don't slack on the support
This is a scandal! As Fred Wilson describes here: http://avc.blogs.com/a_vc/2007/09/att...AT&T only allows people with bad credit to buy prepaid iPhone plans, letting them out of the two year contract requirement that they foist upon the rest of us. Fred thinks this is discrimination against people with good credit, and probably illegal.
Once a monopolist, always a monopolist. I say it's time for an uprising!
was just calling to see if EDGE had been down in SF or if it was my iphone. customer service refunded my data plan for the month, but she insisted i wait for tech support to report the problem. after having been on hold for 20 minutes and hearing the problem, he just hung up. name was Steve Mills (may not have been Steve, but definitely Mills).
can't wait til iphone is off AT&T ... I get little coverage through much of San Francisco. It's not the phone! I had flawless coverage in Spain and the UK.
After my old iPhone was stolen, and AT&T offered me no support, I nonetheless upgraded. AT&T and Apple could NOT handle my employee discount. I spent 2.5 hours in the Apple Store dealing with that plus an unpaid bill. Now the application transitions are too slow, the battery life too weak and the service plan too much more expensive. The chronic failing of calls, however, inspired me to write this. What a terrible customer experience!