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TomTom GO 930 does not connect to Audible Manager
Audible Manager does not recognize my TomTom GO 930 when I connect it to my computer.
I called product support and they were unable to troubleshoot the problem. I was told that I could wait for the next release of Audible Manager - but there was not definite resolution for the problem.
I note that Windows can see the TomTom device as a mounted volume (H; drive in my case), and the TomTom Home program recognizes the device is connected - but AudibleManager is "blind" to the device.
Work around: Use Windows file manager to copy the *.aa file manually to the TomTom "audiobooks" directory. Seems to play fine w/o using the Audible Manager to copy to the device (I was afraid it needed a DRM file to play - but seems to work OK since I had previously activated this device already).
I called product support and they were unable to troubleshoot the problem. I was told that I could wait for the next release of Audible Manager - but there was not definite resolution for the problem.
I note that Windows can see the TomTom device as a mounted volume (H; drive in my case), and the TomTom Home program recognizes the device is connected - but AudibleManager is "blind" to the device.
Work around: Use Windows file manager to copy the *.aa file manually to the TomTom "audiobooks" directory. Seems to play fine w/o using the Audible Manager to copy to the device (I was afraid it needed a DRM file to play - but seems to work OK since I had previously activated this device already).
I’m frustrated
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