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OMG can someone please help?

I've just gone away from my computer for one single day, left it online and running, like I always do... But this time something happened..
So I notice that my AVG is out of date. Usually it takes care of things like that itself, automatically. Anyway, I click on "Update". It finds 2 updates, tries to download them,.. and then I get a ".bin file not found" message.
Confused and a bit worried I go to the free.avg.com and try to donwload the new updates manually. But then.. My browser says this: "The network link was interrupted while negotiating a connection. " So I'm like, huh?
Tried to do it all over again, go to free.avg.com.. oh noes!!! Now I can't even access the main page, the network link was interrupted!
Ok. My thought: Maybe the AVG servers are down or sth like that, maybe my current Internet connection is experiencing some problems... So, just in case, I start a scan.
And, well, the scan is still going, but so far I've gotten something I've never seen before:
Locked file. Not tested.

THIS IS SERIOUS!!!!! At first it found some C:\$Recycle.Bin\... files that weren't tested..
But then, as the scan continues on I've found that even a C:\Documents and Settings is locked!!!!

If someone, anyone can here me and can access the avg.com, could you please forward this help plead to them? I'm not really sure what I want, I'm just a free user, I understand that I probably won't get the full support, but just maybe this is not new to them and maybe they could help me in any way. So basically, what's wrong is... My network link keeps getting interrupted everytime I load anything with avg.com, and my scanner doesn't test all kinds of files/locations because they're locked. Anyone with any ideas, please reply here.
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