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Can't install license key for Balsamiq Mockups in Confluence
When I go to Confluence Plug-in administration to configure Balsamiq (e.g. http://hc-wiki.stjude.org/admin/plugi...) and add my newly purchased license key, I get a "Page Not Found." My trial period has already expired so now I'm stuck. Please help!
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Inappropriate?Hi Matt, I'm on it right now. I cannot get to that link because I think it's not a public facing link. Let me run a test and get back to you asap.
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Inappropriate?Ok Matt, I just tested locally and if I go to myurl/admin/plugins/mockups/configure.action I see the configuration screen. What version of Mockups and Confluence are you using? Also, how did you install Mockups?
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Inappropriate?You are correct, our confluence is behind a firewall.
Confluence: 2.10
Mockups: 1.5.351 Comment
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Thanks Matt, I'll try those same versions here and report back. -
Inappropriate?Hmm, just tested 1.5.35 on Confluence 2.10 and had no issue:
can you maybe show me a screenshot of what you are seeing? Have you tried re-uploading the plugin's jar by any chance? -
Inappropriate?I did try reuploading the jar before posting my issue.
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Inappropriate?Hmm, I have to admit you have me stumped on this one. The URL looks good...could you please see if there's something strange going on in the logs? I have also already asked my contacts at Atlassian for help.
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Inappropriate?I have asked my operations folks to provide me with anything strange in the logs.1 Comment Add a comment
This solves the problem
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Thanks Matt. In the meantime, please email me at peldi@balsamiq.com - I can send you some steps for a temporary workaround solution...
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Inappropriate?I also just thought of something else. Can you please paste here the URL from which you took the 1st screenshot?
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Inappropriate?Here's the URL: http://hc-wiki.stjude.org/admin/plugi...
Still no logs. :-( Will keep working on that.
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