error saving file file:///

The problem is intermittent. If I restart my system, it sometimes goes away. Once I figure out how to reproduce it reliably, I'll let you know.

I'm using ubuntu linux. Here's what I see when I run Balsamiq Mockups version:

15:11:34 GMT-0500 loadFileFromDisk:version
15:11:34 GMT-0500 loadDataIntoMemory:version
15:11:34 GMT-0500 ERROR: could not load:version
15:11:34 GMT-0500 setCurrentPath:?0

I believe I installed 17 or 18, because I installed whatever was on your site yesterday.

Starting app, creating new file, then saving, works well.

The error file seems to happen when I clone an existing mockup and then save that, but it is intermittent.

Are there any log files that would be useful if I sent them?

The problem still exists with air 1.5.1
Strange things happened with my mockups.
Deleted files came back again, and ready files were overwrited :(

a snippet from the log

15:54:17 GMT+0100 saveAs: _lastOpenPath:/home/me/Documents/Makettek/proba.bmml

15:54:17 GMT+0100 _saveAsFile.nativePath:/home/me/Documents/Makettek/
-------- this is the moment just after I set the new filename and before I pushed th OK button on the SaveAs dialog ------------
15:54:23 GMT+0100 onSaveAsSelect: null? false, empty? true

15:54:23 GMT+0100 p_evt.target: ##

15:55:08 GMT+0100 saveAs: _lastOpenPath:/home/me/Documents/Makettek/proba.bmml

15:55:08 GMT+0100 _saveAsFile.nativePath:/home/me/Documents/Makettek/

15:55:35 GMT+0100 onSaveAsSelect: null? false, empty? true

15:55:35 GMT+0100 p_evt.target: ##

15:55:59 GMT+0100 #LSOMGR# setProperty: fileName, /home/me/Documents/Makettek/proba.bmml

15:55:59 GMT+0100 #LSOMGR# setProperty: lastPathSelected, /home/me/Documents/Makettek/proba.bmml



Hope you will get a quick response

I am a new balsamiq user on linux (ubuntu intprepid). Just installed Air and balsamiq. I get the same error, usually when I do a "Save As" or clone the existing mockup and try to save the new file.

--Jim Abraham

Hi

I am trying to reproduce this issue at my end, to see what the exact problem is, however I am unable to reproduce the issue locally (I have tried with Ubuntu 8.10 and OpenSuse10.3)

To be able to narrow down the issue, if those facing this problem can give me some hints as to how to reproduce this issue, I would be really grateful.

Also it would help if I get to know the answers to some questions:

1. Is this issue happening everytime?
2. The time when you see this issue, are other programs(like gedit) able to save files at the same location?
3. What is the locale of your system?
4. How did you invoke the application , double clicking on desktop icon or from command line ? Did you launch the app as a root user?

Thank you
Sundeep

i have the latest version of adobe air and balsamiq 1.5.32. I am using ubuntu intrepid.
I cloned a mockup then attempted to save and received the error message.
Strangely I just restarted balsamiq, did it again and it worked.

I am getting this too on Ubuntu 8.10 Intrepid. If you need to save, as a workaround you can "Export Mockup" and then paste it in a text editor and save it from there.

Getting this error as well. Ubuntu Hardy; AIR and Mockups both downloaded and installed today. I was able to save two files without a problem; from then on I had to copy the existing files (using OS) and then modify those copied files as a workaround. This is obviously not OK.

I am not able to reproduce the issue at my end, and whats amazing is that some people are getting this error regularly. Any help or access to the machine would help me nail the issue down. Are you using 64 bit machine?

No, I'm using 32 bit machine. (Ubuntu 8.04 x86)
As I try to SaveAs any mockup the error occures

I get the same error

Ubuntu 9.04
Balsamiq Version: 1.6.10 - 05/06/2009 09:27 11:28 (Air)
Flash Player Version: LNX 10,0,22,87

I got bit by this bug as well.

To reproduce it:
1. open an existing mockup;
2. clone it;
3. save the cloned mockup ... either it spit 'error saving file' or simply does nothing.

Not sure if the above is the same cause for others' "error saving file" bug though.

What I do now to avoid the bug is save an existing mockup to a different file, and open it.

my platform:
balsamiq 1.6.10
ubuntu 8.0.4.2 (hardy)
adobe air 1.5.1.8210

I just installed newest version of adobe air and mockups on my linux box and I have same problem. My temporary solution is to export mockup to clipboard and save it width text editor, then close mockups app and reopen file.

Is there samething I can do to help resolve this problem?

We're also experiencing this problem. Balsamiq was installed on colleagues computer 4 days ago. Specs:
Ubuntu 8.04.2
Adobe Air 1.5.1.8210
Balsamiq 1.6.17

After creating a new mockup and saving it I choose Save As. I get the expected Save as window and can choose a location and name. Hitting the OK button on the dialog closes the window but the new file isn't created and Balsamiq keeps the original file open.


Platform is Linux.


Expected Result: a new .bmml file would be created with contents duplicate of the original file

Actual Result: no file created

This reply was created from a merged topic originally titled
Save as broken.

I confirm I'm encountering this problem also :(

It's on Fedora Linux, the version of Balsamiq and Adobe AIR is from yesterday (15.7.)