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Exported word-document makes Microsoft Word 2007 hang
I have this problem where jira search results exported to Word makes Word hang.
It works fine to open the document but the application hangs when I try to "Save As" or print the document.
After some investigating I believe that this only happens when I have balsamiq mock attachments on an issue.
Is this a known issue?
It works fine to open the document but the application hangs when I try to "Save As" or print the document.
After some investigating I believe that this only happens when I have balsamiq mock attachments on an issue.
Is this a known issue?
I’m irritated
1
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The company has acknowledged this problem.
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Inappropriate?Hello grimsell, sorry this issue got you irritated. It's not a known issue and I'll look into it right away.
More soon! -
Inappropriate?What version of JIRA are you using?
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Inappropriate?Just tried with JIRA 4.0 and Word 2008 for Mac on OS X 10.6.1 and had no problem doing "Save as".
Here are the steps I took:
- launched JIRA
- ran a bug search
- the search results had bugs with mockups on them
- selected "Views" / Word
- opened the doc in Word
- did File / Save As... and gave it a new name and format (from doc to docx)
New file was saved.
What am I doing different / wrong? -
Inappropriate?Hi Giacomo,
Thanks for your reply.
I'm using Jira Enterprise Edition, Version: 3.13.2-#335.
I have an exported word file that shows the problem.
Can I mail it to you to see if you have the same issue?
Thanks1 Comment
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This solves the problem
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Absolutely, I'd love to see it! peldi@balsamiq.com
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