Get your own customer support community
 

NullPointerException when saving changes

We ran into a problem that is similar to a previous post

http://getsatisfaction.com/balsamiq/t...

however, we have not done any upgrades recently. We are currently running Confluence 2.10.2 and Balsmaiq plugin 1.6.14. The output is below. This is the first time we have encountered this, I believe. Can you assist?

Cause
java.lang.NullPointerException
at com.balsamiq.confluence.plugins.mockups.MockupsServlet.service(MockupsServlet.java:381)

Stack Trace:[hide]
java.lang.NullPointerException
at com.balsamiq.confluence.plugins.mockups.MockupsServlet.service(MockupsServlet.java:381)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:42)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:51)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.LoggingContextFilter.doFilter(LoggingContextFilter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.TrustedApplicationsFilter.doFilter(TrustedApplicationsFilter.java:120)
at com.atlassian.confluence.util.AbstractBootstrapHotSwappingFilter.doFilter(AbstractBootstrapHotSwappingFilter.java:28)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.ClusterHeaderFilter.doFilter(ClusterHeaderFilter.java:35)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.johnson.filters.AbstractJohnsonFilter.doFilter(AbstractJohnsonFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.springframework.orm.hibernate.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:170)
at com.atlassian.spring.filter.FlushingSpringSessionInViewFilter.doFilterInternal(FlushingSpringSessionInViewFilter.java:29)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.util.profiling.filters.ProfilingFilter.doFilter(ProfilingFilter.java:99)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.core.datetime.RequestTimeThreadLocalFilter.doFilter(RequestTimeThreadLocalFilter.java:34)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.gzipfilter.GzipFilter.doFilterInternal(GzipFilter.java:81)
at com.atlassian.gzipfilter.GzipFilter.doFilter(GzipFilter.java:51)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)
at com.atlassian.confluence.extra.webdav.servlet.filter.ReverseProxyFilter.doFilter(ReverseProxyFilter.java:427)
at com.atlassian.confluence.extra.webdav.servlet.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:34)
at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:57)
at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:54)
at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:40)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at com.atlassian.core.filters.AbstractEncodingFilter.doFilter(AbstractEncodingFilter.java:33)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:595)

Referer URL
http://origin/download/resources/com....

Confluence Application Information
Build Information
buildNumber: 1518
upTime: 3 months, 8 days, 2 hours, 21 minutes, 34 seconds
devMode: false
version: 2.10.2
home: /app/atlassian/confluence/data
Unique ID: 0x00000123E2DE2E0F0A9B01BCED709A330943144DB939D13DC4A0EEE04BEB8256

Server information
Application Server: Apache Tomcat/6.0.14
Servlet Version: 2.5
Database Dialect: com.atlassian.hibernate.dialect.MySQLDialect
Database Driver Name: com.mysql.jdbc.Driver
Database Driver Version: 5.0
Database Name: MySQL
Database Version: 5.0.77-community
Database Transaction Isolation: Repeatable read Database Latency: 0

Memory Information
Total Memory: 1014 MB
Used Memory: 710 MB
Free Memory: 304 MB

System Information
userName: root
favouriteColour: Gamboge
time: 10:48:42
javaVm: Java HotSpot(TM) Server VM
operatingSystemArchitecture: i386
date: Tuesday, 22 Sep 2009
operatingSystem: Linux 2.6.9-42.0.10.ELsmp
jvmVersion: 1.0
userTimezone: America/Los_Angeles
fileSystemEncoding: UTF-8
jvmImplementationVersion: 1.5.0_11-b03
appServer: Apache Tomcat
javaVendor: Sun Microsystems Inc.
javaVersion: 1.5.0_11
javaRuntime: Java(TM) 2 Runtime Environment, Standard Edition
jvmVendor: Sun Microsystems Inc.

Cluster Information
Not clustered.

Plugins
Adaptavist Content Formatting Macros (com.adaptavist.confluence.contentFormattingMacros, Version: 1.6.9)
Adaptavist Rate Macro (com.adaptavist.confluence.rate, Version: 2.0.2)
Add Content Menu Sections (confluence.menu.add, Version: 1.0)
Admin Sections (confluence.sections.admin, Version: 1.0)
Advanced Macros (confluence.macros.advanced, Version: 1.5.5)
Attachment Actions (confluence.sections.attachments, Version: 1.0)
Attachment Extractors (com.atlassian.confluence.plugins.attachmentExtractors, Version: 1.0-SNAPSHOT)
Balsamiq Mockups (com.balsamiq.confluence.plugins.mockups, Version: 1.6.14)
Basic Macros (confluence.macros.basic, Version: 1.4)
Browse Menu Items (confluence.sections.browse, Version: 1.0)
Calendar Plugin (confluence.extra.calendar, Version: 2.7.2)
Chart Plugin (confluence.extra.chart, Version: 1.13)
Clickr Theme (com.atlassian.confluence.themes.clickr, Version: 2.3)
Code Macro (confluence.macros.code, Version: 1.5)
Comment Action Sections (confluence.comment.action, Version: 1.0)
Composition Plugin (net.customware.confluence.plugin.composition, Version: 2.3.4)
Confluence Atlassian Plugin Repository (confluence.repository.client, Version: 2.1.1)
Confluence Attachments Plugin (confluence.extra.attachments, Version: 2.15)
Confluence Blogging RPC Plugin (com.atlassian.confluence.plugins.xmlrpc.bloggingrpc, Version: 1.2.4)
Confluence Contributors Plugin (com.atlassian.confluence.contributors, Version: 1.2.1.1)
Confluence HTML Macros (confluence.macros.html, Version: 1.6)
Confluence Remote API (confluence.extra.confluencerpc, Version: 2.10.2)
Confluence Usage Stats (com.atlassian.confluence.ext.usage, Version: 0.8)
Content Action Menu Sections (confluence.content.action.menu, Version: 1.0)
Content Buttons (confluence.sections.page.temp, Version: 1.0)
Content Metadata (confluence.sections.content.metadata, Version: 1.0)
Core Extractors (confluence.extractors.core, Version: 1.4)
Core Listeners (confluence.listeners.core, Version: 1.3)
Core Path Converters (confluence.converters.core, Version: 1.0)
Core Startup and Shutdown (confluence.lifecycle.core, Version: 1)
Dashboard Macros (confluence.macros.dashboard, Version: 1.6)
Default Theme (com.atlassian.confluence.themes.default, Version: 1.0)
Did You Mean Index Building Interface (confluence.sections.admin.indexing, Version: 1.0)
Dynamic Table Macros (revere.confluence.dynamictable, Version: 1.2)
Dynamic Task List 2 Plugin (confluence.extra.dynamictasklist2, Version: 3.1.1)
Edit Profile Sections (confluence.sections.profile.edit, Version: 1.0)
French language pack (confluence.languages.fr_FR, Version: 1.13)
Gallery (com.atlassian.confluence.extra.gallery, Version: 1.2.0)
German language pack (confluence.languages.de_DE, Version: 1.7)
Global Dashboard Actions (confluence.sections.dashboard.global, Version: 1.0)
Global Labels Sections (confluence.sections.labels, Version: 1.0)
Graphviz Plugin (com.atlassian.confluence.extra.graphviz, Version: 1.1.0)
HTML Plugin (org.swift.confluence.html, Version: 3.1.0)
IM Presence NG Plugin (confluence.extra.impresence2, Version: 2.3)
Information Macros (confluence.extra.information, Version: 1.1)
JIRA Macros (confluence.extra.jira, Version: 2.8.13)
Layout Macros (confluence.extra.layout, Version: 1.3)
Left Navigation Theme (com.atlassian.confluence.themes.leftnavigation, Version: 2.4)
Live Search Macros (confluence.extra.livesearch, Version: 2.10)
Mail Page Plugin (com.atlassian.confluence.ext.mailpage, Version: 1.7)
Multi Excerpt (biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro, Version: 1.1)
News Tabs (confluence.sections.news, Version: 1.0)
Office Connector plugin (com.atlassian.confluence.extra.officeconnector, Version: 1.4.2)
Page Operations (confluence.sections.page.operations, Version: 1.0)
Page Tabs (confluence.sections.page, Version: 1.0)
Page Tabs (confluence.search.mappers.lucene, Version: 1.0)
Page Tree (com.atlassian.confluence.plugins.pagetree, Version: 1.11)
Page View Links (confluence.sections.page.actions, Version: 1.0)
Profile Tabs (confluence.sections.profile, Version: 1.0)
Redirection Plugin (net.customware.confluence.plugin.redirection, Version: 2.3)
Search Web Interface (confluence.sections.admin.generalconfig, Version: 1.0)
Search Web Interface (confluence.sections.search.view, Version: 1.0)
Social Bookmarking Plugin (com.atlassian.confluence.plugins.socialbookmarking, Version: 1.2.4)
Space Actions Sections (confluence.sections.space.actions, Version: 1.0)
Space Admin Sections (confluence.sections.space.admin, Version: 1.0)
Space Advanced Sections (confluence.sections.space.advanced, Version: 1.0)
Space Browse Sections (confluence.sections.space.browse, Version: 1.0)
Space Item Tabs (confluence.sections.space, Version: 1.0)
Space Labels Sections (confluence.sections.space.labels, Version: 1.0)
Space Pages Sections (confluence.sections.space.pages, Version: 1.0)
System Web Resources (confluence.web.resources, Version: 1.0)
Table Plugin (org.swift.confluence.table, Version: 3.4.0)
Table of Contents Plugin (org.randombits.confluence.toc, Version: 2.4.10.1)
Tabular Metadata (confluence.extra.masterdetail, Version: 2.8)
TinyMCE Editor Plugin (com.atlassian.confluence.tinymceplugin, Version: 2.10.2)
Tracking Plugin (net.customware.confluence.plugin.tracking, Version: 2.4.1)
UWC Importer Admin Panel (com.atlassian.confluence.plugins.uwc.uwcimporter-adminpanel, Version: 1.1)
User Administration (confluence.admin.user, Version: 1.0)
User Lister (confluence.extra.userlister, Version: 2.4.2)
User Menu Sections (confluence.user.menu, Version: 1.0)
View Profile Web Interface (confluence.sections.profile.view, Version: 1.0)
WebDAV Plugin (confluence.extra.webdav, Version: 2.0.1)
Widget Connector (com.atlassian.confluence.extra.widgetconnector, Version: 1.3)
Wiki Renderer Components (confluence.renderer.components, Version: 1.0)
Request
Information
URL
http://origin/500page.jsp
URI
/500page.jsp
Context Path
Servlet Path
/500page.jsp
Headers (Limited subset)
host
origin
x-forwarded-for
10.155.0.140
user-agent
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; MDDR; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
cache-control
no-cache
Attributes
javax.servlet.forward.request_uri
/plugins/servlet/mockups
javax.servlet.forward.context_path
javax.servlet.forward.servlet_path
/plugins/servlet
javax.servlet.forward.path_info
/500page.jsp
javax.servlet.error.message
javax.servlet.error.exception
java.lang.NullPointerException
os_securityfilter_already_filtered
true
javax.servlet.error.request_uri
/plugins/servlet/mockups
com.atlassian.gzipfilter.GzipFilter_already_filtered
true
javax.servlet.error.status_code
500
javax.servlet.error.servlet_name
servlet-module-container-servlet
com.atlassian.confluence.web.ConfluenceJohnsonFilter_already_filtered
true
atlassian.core.seraph.original.url
/plugins/servlet/mockups
loginfilter.already.filtered
true
Confluence-Request-Time
1253641722292
sessioninview.FILTERED
true
Parameters (Limited subset)
mockup
NetworkTrafficSessionEditor
c
Edited UI Mockup <networktrafficsessioneditor>: Updated.
page
11342316
do
save
png
iVBORw0KGgoAAAANSUhEUgAAAowAAAJfCAYAAAD1mYdXAADZqklEQV
.
.
.
TZ0x21UxXyXcVuf/Ax6Z92DU25vaAAAAAElFTkSuQmCC
xml
<mockup> <controls> <control> <controlproperties> <text>Network%20Traffic%20Session</text> <topheight>26</topheight> </controlproperties> </control> <control> <controlproperties> <text>Traffic%20Control%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>Connect</text> </controlproperties> </control> <control> <controlproperties> <text>Disconnect</text> </controlproperties> </control> <control> <controlproperties> <text>Start%20Traffic</text> </controlproperties> </control> <control> <controlproperties> <text>Stop%20Traffic</text> </controlproperties> </control> <control> <controlproperties> <text>Start%20Capture</text> </controlproperties> </control> <control> <controlproperties> <text>Stop%20Capture</text> </controlproperties> </control> <control> <controlproperties> <text>Session%20Control%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>192.168.1.1</text> </controlproperties> </control> <control> <controlproperties> <text>Ping</text> </controlproperties> </control> <control> <controlproperties> <text>Get%20Stats</text> </controlproperties> </control> <control> <controlproperties> <text>Clear%20Stats</text> </controlproperties> </control> <control> <controlproperties> <text>Configuration%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>01234</text> <align>center</align> </controlproperties> </control> <control> <controlproperties> <text>Frame%20Rate%3A</text> <size>13</size> </controlproperties> </control> <control> <controlproperties> <text>Frame%20Size%3A</text> <size>13</size> </controlproperties> </control> <control> <controlproperties> <text>56789</text> <align>center</align> </controlproperties> </control> <control> <controlproperties> <text>Set%20Configuration</text> </controlproperties> </control> <control> <controlproperties> <text>Show%20Configuration</text> </controlproperties> </control> <control> <controlproperties> <text>Response%20Section</text> </controlproperties> </control> <control> <controlproperties> <text>Connecting%20to%20192.168.1.34%20...%0AConnected%21%0A%20%0AStarting%20Transmit%20on%20port%2023%20...%0A%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%20%3E%0AStopping%20Transmit%20on%20port%2023%20...%0A%20</text> </controlproperties> </control> </controls> </mockup>
Confluence User
jwhite
</networktrafficsessioneditor>
 
sad I’m slightly concerned
Inappropriate?
1 person has this problem

The company has acknowledged this problem.


User_default_medium