performance in 1.1.15
I love this product and this concept and just paid the $79 for it. However, slow and choppy mouse movement while just moving the mouse and while dragging things is killing the experience for me. It also seems to "stop selecting" when selecting multiple objects even though the left mouse button is still down. (especially near the bottom of the page). Are these common problems? Any solution? My computer is a 2.4ghz quad core so performance on my end should be fine and is fine in all other applications.
7
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
-
Inappropriate?Hello Jeff, sorry you are hitting performance problems. I have made performance improvements to the app lately, but more are possible. Could you maybe export the mockup's XML that's showing these problems and email it to me? It might me something obvious that I am overlooking, and seeing what you are trying to achieve will help me nail it down.
I’m eager to solve this issue
-
Inappropriate?I'm experiencing the same problems as Jeff. I'll send the XML to you as well in case it may help.
-
Inappropriate?I'm using 1.1.17 and had it heat up my machine (CPU utilization) so much that my machine shut off. I can't say that's ever happened to my machine before.
I can send my xml if that would help.
-
Damn Adam, sorry about that! Yes, please do send me your XML if you can: peldi@balsamiq.com -
Inappropriate?One thing that would help me is to know if these performance issues are related mainly to the complexity of the mockups (does it happen whenever there are more than X controls on the screen?) or to extended use of the app (does it only happen after an hour of work?). Do you guys have a gut feeling about this? I'll keep digging in the meantime.
-
Seems to be a complexity issue (lots of controls on the screen). I'll see if I can rule out the "extended use" potential. -
Inappropriate?Hi there, I just made what I think is a significant performance improvement to the app. Would you guys mind testing the latest version and telling me what you think? It feels much spiffier over here.
-
Sure, let me look. -
A bit of an improvement, I think, but nothing that would have made me go 'hey that's snappier!' if you hadn't mentioned it. There is still noticeable lag when dragging an item around, for example.
This is on an OS X box with 2Ghz Core 2 Duo.
If I click on a box and drag it back and forth fairly quickly, I get both cores to about 75% - which is significantly more than if I move boxes around in other apps. This could all be about AIR on OS X's performance, of course. -
Ok, that's good to know. I'll keep my eyes open for more improvements. I am still happy to have made this one, there was definitely some useless computing going on. :)
I'll focus on performance while dragging controls next.
Thanks for the help with this Chris! -
I see a lot of lag (in Vista - "Not responding") when I copy and past a number of controls... Peldi, I'll send xml. -
Yup I know that copy/paste is still super slow...I'll look into it more. Do you notice any improvement in general use? -
That's odd. I see no problems at all with cut & paste here. It's pretty much instantaneous, and I don't recall significant stalls in the past. -
Inappropriate?Try with a bunch of controls. See if you get that as well.
-
Hmmm, selecting an entire Web page wireframe with about 35-40 items and pasting everything takes about 10 seconds which is slow, but I've never pasted something with more than about 5 elements before.
Copying all again (80 elements) and pasting again took about 40 seconds.
OK, not ideal. -
I JUST fixed this. Pasting/Importing and Ungrouping will be MUCH faster, I promise you will notice. New build coming up, give me a couple of minutes. -
Ok, all builds are live. Let me know what you think! -
Agreed. Very fast. Actually, testing this helped me answer another question that Giacomo asked earlier.
I took my Web wireframe, copy-pasted all, selected all again and pasted again.
At this point, selecting an item and dragging it around was like treacle - completely unusable.
So it seems that the total number of items on the canvas is directed related to lag when dragging an item. Hope that helps. -
Inappropriate?Peldi- I've been working with a 70-control mockup. I have noticed significant improvement since your 8/9 post. Here is a quick list of events that were slow, but are now much faster:
(1) Selecting 10 or more controls and attempting a copy/paste or duplicate action
(2) Selecting a large control, or several controls and attempting to move them (was especially slow trying to move these with the arrow keys, but now its very responsive)
Anyway, hope that helps, I'm now experiencing zero lag moving 70 controls.
I’m cool
-
Hurray! -
Inappropriate?I am playing with the software and have similar problems, Peldi. I'm on a Mac but not in front of it and don't know the hardware specs. The problem for people like me, who are used to designing in Illustrator, is that I want the drag/drop and copy/paste and scooching of things one pixel this way or that, to happen without delay. I get this "hang" feeling and it makes me nuts. I think this software is seriously valuable and so I don't want to have the negative feelings I have when trying to make a mockup. I was creating a real one for my review the other day, but actually had to give up because it was making me want to pull my hair out.
Kristi Colvin
I’m thwarted
-
Kristi, thanks for the feedback, honest comments like yours are what I need to keep me hunting for these elusive performance problems. A few questions:
- does the problem get better if you quit mockups, relaunch it and load the mockup back in?
- does your mockup contain a lot of controls?
- could you send me the mockup that shows the problems?
- are you using the latest version of Mockups? I did fix a few things lately, especially around copy/paste.
Thanks again for the honest feedback. Peldi -
Inappropriate?When I am starting to work, it's superfast even with complex mockups, but after 25-30 minutes even creating something simple is pain in the neck.
So I restart the program often :) Hope this will be fixed.
-
i experience the same -
Hi David, what version are you using? -
Inappropriate?Hi there. Just a heads up that I just uploaded new builds (all versions), which should drastically improve performance issues when using Mockups for extended periods of time. I found and fixed about a million memory leaks - my bad. Ok maybe it wasn't a million, but I think it should make a noticeable difference. Let me know your thoughts!
I’m hopeful, excited
Loading Profile...







