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Save All appeared to save but didn't
I clicked Save All in 1.5.16 and the asterisks went away from the tabs I had open, so I closed. When I re-opened, my changes were gone.
I’m frustrated
2
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
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Inappropriate?Hi Jason, this is a really bad bug, I'm dropping everything until it's fixed. Can you reproduce it every time? What changed on your environment before it happened? Did you update to 1.5.16?
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Inappropriate?Jason, can you please check and see if your changes were gone from all files or just one (the one you were looking at when you closed?)
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Inappropriate?It happened at home (and didn't have time to replicate it) and I'm at work now. At home I have OS 10.4.11 and I only installed it yesterday morning (so it's not an update). My changes were gone from the two unsaved files (I had four open). -
Inappropriate?I can replicate it on my work computer too. I'll send you a movie.
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Inappropriate?Hi Jason, thanks. I have found and fixed the bug. I find it hard to believe, but the bug has been there since the beginning of the "Save All" feature. It should only affect the one file that's actively open when you hit "Save All" though. I am creating a new build with the fix right now, I'll let you know when it''s up.
I would also like to offer you a refund for your purchase for the frustration this has caused you, please email me at peldi@balsamiq.com and I'll look up your order. -
Inappropriate?Jason, could you please try to reproduce the bug with 1.5.17, just posted here? http://www.balsamiq.com/products/mock...
1 person says
this solves the problem
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Inappropriate?That's great! You fixed it. Thanks for giving me a free license (I'm non-profit/open-source). I would have never tried Mockups if I had to pay the $80 (we just don't have it to give), but I'm glad to contribute bug reports. Maybe I can also get a license for my co-worker, Mike, who moved to Mantova and telecommutes? Then we can trade bmml files. I'll email Mariah and ask.
I’m thankful
1 Comment Add a comment
This solves the problem
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Absolutely Jason, I owe you!
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