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Welcome!
This is a space for an open conversation between you and other people with interests and passions in this company or organization. Sometimes representatives from the company or organization may take part in the conversation too.
This is a place for real people to get the most from their products and services, and for companies to get real with their customers. It isn't a collection of generic responses, but rather a community that collaborates on answers, solutions and ideas through conversation.
The community here isn't owned by any one person, company or organization. It is brought to life through the care and feeding of all the participants.
If you need some help getting started, go here. And be sure to go here to check out our community guidelines for some simple ground rules.
For questions, comments, ideas or anything you want to say to or about Satisfaction, please go here.
This is a place for real people to get the most from their products and services, and for companies to get real with their customers. It isn't a collection of generic responses, but rather a community that collaborates on answers, solutions and ideas through conversation.
The community here isn't owned by any one person, company or organization. It is brought to life through the care and feeding of all the participants.
If you need some help getting started, go here. And be sure to go here to check out our community guidelines for some simple ground rules.
For questions, comments, ideas or anything you want to say to or about Satisfaction, please go here.
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Create a customer community for your own organization
Plans starting at $19/month
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You're welcome. Let us know how we can help! And be sure to claim your site so you can become an Admin and access your admin area where there are some tools to help you. In particular check out our widgets that you can put on your own web site to point your customers to your Get Satisfaction site! -
Inappropriate?i've tried claiming the beaners site twice, has it not been processed yet? strange that i have to claim it after setting it up.
I’m a bit confused
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Inappropriate?We do a separate claim process because we need to verify that any person who claims a company on Get Satisfaction actually works for the company they're claiming. This is a manual approval process which is why it takes some time -- we say to give us up to two business days but we usually get to it the same day if not within a few hours. This process is in place to protect Get Satisfaction sites from being represented by impostors.
If you set up your GS account with your company email address and that matches your claim address the approval will happen quickly. If there is an email mis-match or the email address associated with your personal GS account does not match your company email domain we send you an email with the next step to take in the approval process.
I’m hoping that clarifies things for you.
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thanks, it does!
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Inappropriate?Thanks for your patience. I believe that one of the two claims has gone through, and the other is waiting confirmation. I'll be sure to get this all set up for you as quickly as possible.
I’m here to help
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it's a duplicate claim. sorry about that.
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