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Beanstalk is down.
I can't access the website or my repo. Please advise.
I’m frustrated
8 people have this problem
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I had the chance to review the recent problems with everyone. It seems like the basic issue is growing pains, but more specifically the number of virtual hosts that we are running in the system. Our web server ran into some issues managing the number of virtual hosts, which caused the outage.
We are already putting some things into place that will prevent these issues, but the deeper solution is to minimize these outages and improve the response time. I also feel like we did not communicate the problems well enough. We were trying to post a status page, but since the problem was with our web server we were not able to post anything.
So, what are we going to do?
* Setup our public site on a separate server so the status page is not affected.
* We setup a Twitter feed to post announcements, which you can follow: http://twitter.com/wildbit
* We are making some changes to our servers to avoid load issues and to optimize the architecture.
We realize how crucial it is to be available all of the time. When it comes to Subverison hosting, it does not get much more critical. We take these issues very seriously and will minimize them as much as possible.
Thanks for your support and patience. Please email us if you need anything or have further concerns.
Chris
The company and 1 other person say
this solves the problem
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Everything is back to normal. I will post a follow up shortly.
Again, very sorry for the long outage. Please email us at support@beanstalkapp.com if you have any further concerns.
The company says
this solves the problem
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Hi Simon, I am frustrated as well. We are working hard to fix this and hope to have it ready soon. Unfortunately, I can't give an exact estimate at the moment.
Please check back here and we will post some updates soon.
The company says
this solves the problem
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Inappropriate?We are working on the issue now and will have it fixed asap. We will keep you posted. Sorry for the inconvenience.
Chris -
Inappropriate?Any update on what's going on or an ETA on things being fixed? This is really scuppering our development...
I’m frustrated
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Inappropriate?Hi Simon, I am frustrated as well. We are working hard to fix this and hope to have it ready soon. Unfortunately, I can't give an exact estimate at the moment.
Please check back here and we will post some updates soon.
The company says
this solves the problem
-
Inappropriate?Everything is back to normal. I will post a follow up shortly.
Again, very sorry for the long outage. Please email us at support@beanstalkapp.com if you have any further concerns.
The company says
this solves the problem
-
Inappropriate?Chris, we can't do any deployments or checkins because of this. I understand that you're working on the problem, but I was hoping for a little more stability from a service that we pay for. -
Inappropriate?Hi Martin,
Is it still not working for you? -
Inappropriate?It's working now
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Inappropriate?I had the chance to review the recent problems with everyone. It seems like the basic issue is growing pains, but more specifically the number of virtual hosts that we are running in the system. Our web server ran into some issues managing the number of virtual hosts, which caused the outage.
We are already putting some things into place that will prevent these issues, but the deeper solution is to minimize these outages and improve the response time. I also feel like we did not communicate the problems well enough. We were trying to post a status page, but since the problem was with our web server we were not able to post anything.
So, what are we going to do?
* Setup our public site on a separate server so the status page is not affected.
* We setup a Twitter feed to post announcements, which you can follow: http://twitter.com/wildbit
* We are making some changes to our servers to avoid load issues and to optimize the architecture.
We realize how crucial it is to be available all of the time. When it comes to Subverison hosting, it does not get much more critical. We take these issues very seriously and will minimize them as much as possible.
Thanks for your support and patience. Please email us if you need anything or have further concerns.
Chris
The company and 1 other person say
this solves the problem
EMPLOYEE