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cannot access beatport.com w safari 4 or firefox 3
Hello- when trying to load beatport.com in both safari 4 and firefox 3, it does not get past intializing... goes to 100% but page does not open, can only see links on bottom of page. I've followed the following instructions but to no avail.. http://beatport.custhelp.com/cgi-bin/... PLease advise. Thx..
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Inappropriate?Hi David,
Do you happen to have any ad-blockers running on your computer by chance?1 Comment
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This answers the question
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Hi Laura- I do not have ad-blockers active on either safari or firefox.. What's happened here? It's hard to believe that beatport has not addressed functionality on these two browsers for mac?? I want my beatport back! -
Inappropriate?Hi David,
We've had several people who are having the same issue as you. Can you try upgrading to the newest version of Safari and see if that changes anything? Also, I've had a couple of users who said that sending their computer into hibernation and then waking it up seemed to do the trick... -
Inappropriate?I'm running safari 4.0.2, the latest version.. interestingly I just trieed to launch beatport.com on my office mac and it works fine. (It's my macbook pro that it's not working on..)
Could it be a flash issue? -
Inappropriate?What version of Flash are you running on your comp?
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Inappropriate?Could you also please follow the instructions below on your Macbook pro and send the information to my email (laura.debruin@beatport.com)?
Go to the Apple icon in the top left corner of your menu bar
Go to 'About this Mac'
Click 'Get More Info'
Send me the information that is displayed
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