Bell Canada rips off their customers.
I switched my phone service, and got my final bill. They charged me 32.89 to deactivate my phone and then they charged me 2x 35.00, for maintenance plan deactivation. i know why bell can't keep their customers. I will never switch back to bell. They are ripping me off.
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Inappropriate?Man am I glad I found this site! When I switched to another server I was also charged a deactivation fee but for the amount of $31.47. Why were you charged one rate and me another? It goes to show that Bell feels they can do whatever they want. My bill dated 03/20/09 was supposed to only cover 7 days of service but I was billed for a full month. Even though Bell was notified of my disconnection way before my bill was printed. I paid the full amount because I was told by a Bell rep that I would receive the balance for 23 days of service. I should have known I was being set up to be scammed. When I received an e-bill on 04/23/09. The bill stated it was my final bill. Bell claimed I would only receive a credit of $4.83. On that bill I was charged for a long distance call that was placed after the disconnection date. I called Bell to complain, the manager told me because I was a valued customer, I would be credited $10. What an insult! After that I was sent an e-mail stating that my April bill was now an "interim" bill. I was told I would receive one more bill on 05/20/09. They said I would receive a cheque 4 to 6 weeks later as long as there were no long distance calls placed after disconnection date. How can Bell charge me for calls placed after disconnection? When a customer pays their bill late they are charged late fees. If you don't pay your balance by a certain date your service is disconnected. Shouldn't Bell give you the money you are owed right away. In this day of technology it would only take minutes to calculate how much money they owe you. I also will never deal with Bell again! I HATE BELL! T-roy
I’m frustrated
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Inappropriate?I switched from bell Canada to one of its biggest competitors and got charged $150.00 for home phone service early cancellation fee.
Also I had my satellite service disconnected for a fee of 150.00.
Upset about this I called "customer service" and was told to "just pay the bill or youre going into collections."
I was not aware of this contract, the one that states if you dont use bell's services for at least two years you're going to get ripped off for over $300.00.
I had the worst experience with customer service than anywhere else ever....this lady Simona, told me they dont have a manager when I requested to speak with one, then later told me a manager will get back to me in 2-3 hours (I will not hold my breath)
When you switch companies Bell treats you like something they stepped on. You would think they would be nicer to ppl who gave them their hard earned money for more than 10 years. I would never ever go with Bell canada again if they gave it to me for free.
Does anyone know of any actions that can be taken in a case like this??
Thanks for listening....: ) -
Grace You Must Be On Oxycontin -
That's not very helpful
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