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Can't Reach a Human at Best Buy
Why does the Best Buy in Visalia, California never answer the phone. For two days I've called. I get the computer generated menu and press 3 for a sales associate. It rings for around two minutes and then it says sorry and takes me back to the main menu. I've tried many times to get someone even pressed 4 for a geek squad agent.
I’m frustrated
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Inappropriate?Hey chapoec,
I was disheartened to learn about your recent difficulties with our Visalia, CA store location! Although I do not know why you would be unable to reach an in-store associate, I apologize if you found this to be the case. Best Buy® strives to ensure that each and every customer receives prompt and courteous service, and it’s disappointing to hear when we may have been unable to meet that expectation
If you are still in need of assistance, I would strongly encourage you to contact us by calling 1-888-BEST-BUY (1-888-237-8289). Whether you have a store-related question, repair concern or general inquiry, one of our phone reps would be glad to help you out. If you’d like, you can even send us an e-mail by filling out the e-mail contact form on the “Contact Us” page of BestBuy.com.
Agent Aaron
Geek Squad® Community Connector
Go Ahead. Use Us.
EMPLOYEE
