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Why does my Insignia Pilot Player 4GB say that I have no songs on it?
I plugged my Insignia 4GB into my computer and it says that all the songs, artists, and albums are unknown, and when I try to charge the device it quickly turns off soon afterword or in the middle of the syncing process. I thought if I deleted everything and placed all my things back on there then it would work better, but it's the same.
I’m frustrated
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Inappropriate?Hey Betty,
I’m sorry to hear about your MP3 player troubles! Initially I thought that this may have simply been an ID3 tagging issue, but that certainly wouldn’t explain why your player turns off frequently during the charging or synching process. If you’ve already tried all of the troubleshooting steps in your owner’s manual, you may want to consider giving Insignia’s technical support hotline a call at 1-877-467-4289. A support rep may be able to provide some additional suggestions, and should be able to let you know what your repair options are if this turns out to be a hardware defect.
Hope this helps you out!
Agent Aaron
Geek Squad® Community Connector
Go Ahead. Use Us. -
Inappropriate?Insignia also has a Get Satisfaction page:
http://getsatisfaction.com/insignia
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