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Hacked Room!!! HELP!
HELP! I admin a blendapps chat on my ning site and someone has been in our chat room flooding our room all day. I've made multiple new rooms but they have hacked every single one. They keep coming in under a moderator profile (they've changed the name to "Admin" and are coming in under multiple IP addresses) and I've tried booting them but they keep coming back and flooding every room I make. Have changed the blendapps/google password three times so far.
I’m VERY ANGRY AND FRUSTRATED!
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Inappropriate?Sorry to hear this, sounds like you had a hell of a day. I hope I can help you out, but first I need to know a bit more...
- is it a userplane or meebo chatrrom you are using?
- if you have a meebo room is "Allow chat embedding" (in chat.blendapps.com->settings for your chatroom->advanced settings) enabled or disabled? (in your case I suggest you disable this)
- if it is a userplane chatroom have you tried the moderation in chat.blendapps.com? It is not very featurerich at the moment but maybe it can help a bit.
- You write that you have changed your google password several times, is this because your google account have been compromised or is this just a preventive measure? Unless you know your google account has been hacked I doubt that you need to do this.
- It sounds like whoever is out to get you is serious, any chance that Ning can help block the IP addresses of the attacker? -
Inappropriate?It is a "login required" userplane chatroom. I attempted to boot this person via the moderation feature numerous times and nothing happened--it was explained to me by another user that this can happen if a user is logged in under multiple IP addresses? Yesterday I banned the Ning member who was identified as the hacker and have since not had any flooding issues, so perhaps this either solved the immediate problem, or they simply got bored and left. However, I am assuming that if it can happen once it can certainly happen again.
We created the site mainly as an alternative to Myspace chat, which was constantly being attacked by this kind of spamming. Any suggestions or input would be greatly appreciated!
I’m anxious about future attacks!
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Inappropriate?I am glad you solved your problem. Other than the suggestions I had in my previous answer I do not really have any input at this time. We will definitly consider upping the security, and mainly the admin options in the future.
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