Any way to open book that was not exported, but the library location moved instead?
I thought I backed up/exported my book I was working on, but when I try to import it into the latest version of Booksmart, I get an error message that says it wasn't exported. I am guessing I relocated the library for it instead. When I go add the book files to an already existing Booksmart Data folder, the book is not in the list of books to open when I launch Booksmart. Is there any way I can get this book to open again. I also tried putting the booksmart data folder into another computer's same folder that hasn't updated to the latest version and I still get the same message. HELP!!!!!
5
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Kristi,
I'd be frustrated too. Best bet is to contact our tech support staff and have them help you make things right again. They should get you up and running in no time.
Let me know if that helps.
– Kathy
Loading Profile...



EMPLOYEE