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Broken Thong
I purchased a pair of Born leather thongs last summer and paid a lot more that I've ever spend on thongs. I was hoping for the price not only comfort but also quality. This summer I paid to have them repair from on top where the stiching had come unstiched and had fallen apart.
Recently the piece that goes in between your toe that holds the thong together has seperated from the sole!! I am very dissapointed with the quality and how little they lasted. I do not have the receipt but would like to know if I could have some sort of credit or other compensation for these pair of thongs that did not last. Thank you
Recently the piece that goes in between your toe that holds the thong together has seperated from the sole!! I am very dissapointed with the quality and how little they lasted. I do not have the receipt but would like to know if I could have some sort of credit or other compensation for these pair of thongs that did not last. Thank you
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Inappropriate?Hi Adriana,
I'm very sorry to hear about your Born sandals. I would be happy to assist you with this. If you placed the order through us at Zappos.com, we would just need your order number. Once I have that, I can certainly look into it for you.
If you did not place the order with us, my best recommendation would be to contact Born directly, or the retailer that you purchased them from.
When I checked with our information on Born shoes, they offer a 1 year warranty with a valid receipt. If you wish to contact Born, below is their contact
information.1-866-979-Born
customercare@bornshoes.com
I hope that this information is helpful. Please let me know if there is anything else that I can assist you with.
