Can't log in
I used to sign in under my Facebook account, now that I changed my Brightkite username, i'm not able to sign into my account (under my username) under the iPhone/iPod app or the web. Any guesses as to what's going on here? Thanks. (user nathanrdotca)
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Inappropriate?Hi Nathan, if you go to http://brightkite.com and click Log in -> Forgot password are you able to reset your password? If so, try logging in on the iPhone app with your username and new password to see if that works for you.
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Inappropriate?"Can't find user with that address" (nathanrdotca@gmail.com) and yes i exist
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Inappropriate?It will only log me in with my Facebook account regardless of what I set the username to.
I’m frustrated
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Hi Nathan, I'm very sorry I missed your response. Give the "forgot password" another shot, it should work for you now. -
Inappropriate?i have almost the same problem. I have an iPhone. When I try get an email from FB and try to respond to, say someone's post, it asks me to log in. I try to log in, I get a message that says incorrect email/password combination. EVERY TIME. If I then go to a computer & log in using the same u/n and p/w, it works fine. So, I know it's not my typing or that my u/n or p/w is wrong.
Note: I have the FB app on my iPhone and am able to get through perfectly there, just can't get to FB by the link in my email on the iPhone.
HELP!
I’m frustrated.
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