Brightkite SMS responses come from the U.S. short code when I'm roaming outside the U.S.
I'm a U.S. Brightkite user, and recently I checked in by SMS at a placemark I had in Paris. I sent the SMS to the international +44 number. Brightkite sent me an SMS message back asking me to confirm that I wanted to check in at that location. This message from Brightkite came from the U.S. short code, and since I was roaming in France, sending my reply to that number didn't work. After I realized that sending my reply to the short code wasn't going to do anything, I sent a "Y" to the +44 number, and all was well.
If I send an SMS to the international number, shouldn't any confirmation from Brightkite come from that number, so that my reply to it will work? I don't know enough about how the SMS stuff is put together to know whether this is a necessary limitation I'll have to work around.
If I send an SMS to the international number, shouldn't any confirmation from Brightkite come from that number, so that my reply to it will work? I don't know enough about how the SMS stuff is put together to know whether this is a necessary limitation I'll have to work around.
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Chris, what is your Brightkite username? If you send your initial request to the 80289 number, are you able to respond to that number and have it check you in? We are looking into this, so any further details will be helpful.
-
My user name is captainslim. I was in Paris, so I didn't think I could use the 80289 number. When I did send my Y response to the 80289 number (before I realized that that was the number I was sending it to), I didn't get a further response from Brightkite. I subsequently sent a Y to the +44 number, and I got a confirmation from Brightkite. -
A little more info: I send my checkin to the international +44 SMS number. I get a reply from Brightkite asking me to reply with a Y to confirm, but this message from Brightkite comes from the number 83960 (I mistakenly reported before that it comes from the U.S. short code, 80289). Rather than replying, as instructed, to 83960, I have to send Y to the +44 number instead. -
Can you try sending your initial request to 80289 and see if it responds to you? Thanks. :) -
I'm back in the U.S. now, so I can't test it at the moment. Will the U.S. short code work when I'm roaming outside the U.S.? I was under the (perhaps mistaken) impression that it wouldn't, which is why I was using the +44 number. -
If you have roaming enabled outside the US our shortcode should work for you. -
Great! I'll try it when I'm back over in Europe in a couple of weeks. -
I used the short code in Europe last week, and it worked just fine. I was under the misapprehension that it wouldn't work when I was outside the U.S.
Loading Profile...



EMPLOYEE