Checkins are private despite placemark privacy settings
I have previously marked a location as private (with a 300 meter radius), then I changed it back to "According to my current privacy mode" and even "Always Public" - but all checkins at this location continue to be marked as private regardless of my privacy mode. I tried deleting the place mark/locations etc .. but still my checkins are private.
Am I missing something? Any ideas?
Thanks
@benaud
Am I missing something? Any ideas?
Thanks
@benaud
2
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Inappropriate?Hi Lesley, thanks for taking a look at this :-)
That's what I initially thought as well ... but I have double checked the privacy settings at the two locations I have visited in the area and the setting is "According to my current privacy mode" on both.
I have also attempted to 'reset' the privacy mode in both locations by switching to "Always Public" and then back to "According to my current privacy mode" as well as deleting and re-adding the place entirely from my "Places" stream and "Visited Places" list.
If might help, my username on BK is @benaud and here is an example place: http://brightkite.com/places/6fae749c... (the other is my home address, which I'd rather not disclose here ;-)
Thanks and regards,
@benaud
I’m thankful for the quick response from BK, awesome help!
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Inappropriate?Hi,
I've tried some further troubleshooting, but nothing I do seems to be able to reset the privacy settings at/around this location.
Is there anyway my privacy settings can be reset on the backend?? (I don't even mind if my account and everything in it is reset or deleted and recreated.
I'd love to be able to have checkin's at this location pubic again.
Thanks
@benaud
I’m hopeful
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Inappropriate?benaud, we're still trying to figure out what's going on here. We've attempted to replicate the problem and haven't had much luck thus far. This is going to take a bit more time on our part, so please bear with us.
I did come across another place page for the same location:
http://brightkite.com/places/6fae749c...
Try checking in there and see if you still have the same problem.
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Inappropriate?thanks for the follow up ... My privacy at that location is also set as "According to my current privacy mode"
Don't mean to seem impatient .. ;-)
Thanks
@benaud
I’m confident
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Inappropriate?Oh, you don't seem impatient at all, we appreciate your understanding. :) It's kind of odd because this is the page where all your checkins are going:
http://brightkite.com/places/7000d188...
Note that there are no options for sticky privacy settings on that page. Then there is this one:
http://brightkite.com/places/6fae749c...
Which has none of your checkins, but it has the "privacy at the place" button. -
Inappropriate?Yeah, I noticed that too ... I do have visible checkins at the second location you mentioned (at least I see them when I'm logged in)
The only thing that I can think of is there is another location in the area that I have set the privacy at - I don't remember doing this though - nor can I find another location to check in to ...
Thanks again for your assistance.
@benaud
I’m happy
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