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email check in not working
I'm unable to check in via email today (Saturday, April 18, 2009). I believe it was working yesterday.
I’m flummoxed
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Inappropriate?Hi Jim, we did have an outage yesterday that caused a bit of a backup. Things should be working now.
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this answers the question
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Inappropriate?I used the email function on my LG KS360 mobile phone and I was using gmail, I posted a photo and it did appear in my sent items on the pc version but didnt post to brightkite, not sure whats wrong? :(
I’m confused
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Inappropriate?Hi Hayden, it looks like we did receive that email from you but there could be a few reasons why it didn't post. Can you send in another test photo for us?
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Inappropriate?Oops. Forgot to check this thread! Lesley, thanks for following up. It did start working again before too long and is now working fine. Since then, I have not experienced any problems such as Hayden is having.
I’m appreciative
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Inappropriate?Ok, I just sent a new one, still sending from my phone, im not sure. I think I made the mistake of putting the subtitle in the email and not in the subject line. Oops, it might work now, we'll have to see!
I’m hmm
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This answers the question
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Hmm, it doesn't look like we received that 2nd test, we just have the email you sent yesterday morning. Can you try one more time for me? This time put your caption in the Subject instead of the Body. Thanks for your patience. -
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This answers the question
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Alright, we received those. It looks like your phone's mail client is encoding the images weird and our system just doesn't know what to do with the emails. There are ways we can filter that stuff out, so we will take a look at this as soon as we get the chance.
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