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Lack of Error Message: No error message on Forgot Password screen

Description:

The user gets a misleading message on the "Forgot Password" screen if they click on the "Send" button without entering in an email address.

If the user goes to the "Forgot Password" screen, and then neglects to enter anything in the "Email" input box, they will still recieve a sentence which states, "A password reset link has been sent to your email address", even though they didn't even enter anything.

They should recieve an appropriate error message in this instance.

Repro Steps:

1. (ensure you are not signed in) Navigate to Brighkite.com
2. Click on the "Login" button
3. Click on the "Forgot Password?" link
4. From the Forgot Password screen, mouse click on the "Send" button (without entering anything into the "Email" input box)

Result: Clicking on "Send" on the Forgot Password screen without entering anything in on the "Email" input box results in affirmative sentence

Expected: This instance should be converted to an error message like, "you haven't entered in an email address"
 
sad I’m confused because I always read all messages
Inappropriate?
1 person has this problem

The company has a solution in progress.


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