Network physical location changed. Update/edit address?
Where I work has just literally moved - and our physical address has changed.
This is a problem because when I am "checking in" with Brightkite at work, and using our same network block that was used in the old physical location - it is reporting the OLD physical address and not the current, new, real one.
How can this be fixed?
Please help!
This is a problem because when I am "checking in" with Brightkite at work, and using our same network block that was used in the old physical location - it is reporting the OLD physical address and not the current, new, real one.
How can this be fixed?
Please help!
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Inappropriate?Hi Brian, are you using 'Guess My Location'? Have you tried manually entering the new address and creating a placemark?
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Inappropriate?Yes, I have tried "Guess My Location", which is unsuccessful, and also tried to search for "UMMA". It returns the following location:
University of Michigan Museum of Art-Umma Off Site
1301 S University Ave, Ann Arbor, MI
Sadly, we just moved out of this location as well - as it was a temporary gallery space. UMMA Off/Site no longer exists.
So, the current status of my problem is:
[1] Cannot seem to edit/enter a new physical location for us. When I try to have it find me, it places me geographically at the old physical location that our network block used to "live" at.
[2] The only location that comes up for UMMA with a search is our old Off/Site location - which no longer exists.
I’m even more so frustrated
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Inappropriate?Unfortunately there's not much we can do since Google Maps still has your old address listed and we pull all of our data from them. Have you tried manually entering your new address into our place search? If we have the address listed you can apply a custom label and then placemark it until Google Maps gets updated with your new address. You can create custom labels by entering "123 address [insert custom label]" into our place search. Hope that helps.
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