Get your own customer support community
 

Posting a picture should also check you in at that location

I would like it much better if posting a pic to BrightKite with the iphone app would also update your current location as a "check in." That way the location information below the picture would be correct.

I posted a picture earlier tonight when I was out for a walk, but since I didn't "check in" right before posting the picture, the location below the picture is incorrect. In this case the location information was only off by a couple blocks since I had recently checked in from home and was walking in our neighborhood, but if I had driven to another part of the city then the location info would have REALLY been off.

If you look at the screenshot below, you'll see that my location says I was on 32nd street and Tom Green, when I was really at 30th and University.

 
sad I’m frustrated
Inappropriate?
1 person likes this idea

  • Inappropriate?
    Park, let me explain what happened here:

    First of all, the app does check you in when you post to a new place. What I suspect happened to you is that you were still in what we call your "geofence" around your house.

    This is not really something we expect users to worry about a lot, so you probably don't know what I mean. What we do is keep you inside of a geofence of around 3/4 of a kilometer around the place you last checked in, and don't find a new location if you're still in that radius. This is the default for the iPhone, and I assume you haven't changed any of the settings under Settings > I am...

    What I think happened was that you were still in that radius when you posted the photo, so your location still snapped to where you had previously checked in. The reason we do that is to make sure just stepping outside or down the block, or even strange variations in location data from the device don't make you seem to lose your checked in location.

    What you could have done is quickly glanced at your location, saw that it was still snapping to your home, and then hit "find me", which would have gotten rid of that geofence and found the street corner nearest you. Your photo would have ended up there and you would have been checked in there too.

    Sorry that that turned out to be a bad experience. The place snapping feature turns out to be what you want about 99% of the time, there's just this exact case where it's a little unclear what's going on. In the worst case, though, you can always trust that the location on the "I am..." view is where your posts will go and if you're not checked in there already, the buttons will say something like "Check in and post" instead of just "Post"

    I hope that clears things up. If you have any other questions, let me know.

    Tony
     
    happy I’m confident
    Sprite_screen The company thinks this is one of the best points
User_default_medium