Resetting password does not provide any feedback and fails when clicked twice
I cannot remember my password. When I click the "forgot password" link, a page is presented where I can enter my email address. Of course, I have several and I am not sure which one is correct. When I enter one you don't recognize, your system informs me that it wasn't found. However, when I enter the correct email address, it simple refreshes the page. No notification that the message was sent. Since my email address is on Yahoo, it takes forever. I tried the form again, wondering if it had worked or not. Still no messge. Eventually, an email arrived. I clicked the link and it takes me to the "forgot passord" page again. NO reset.
arghghghghghgh!
Please add a message to the "forgot password" page that indicates it did someting. This will prevent me from clicking over an over.
If my assumption that clicking a second time erased my original reset key, please handle the condition when a reset password link has expired.
arghghghghghgh!
Please add a message to the "forgot password" page that indicates it did someting. This will prevent me from clicking over an over.
If my assumption that clicking a second time erased my original reset key, please handle the condition when a reset password link has expired.
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Inappropriate?levous, we agree that the "forgot password" page can function better. Our apologies for any inconvenience, we will make some improvements to prevent any future confusion/frustration.
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