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UK SMS??
When will UK based SMS update be available... grrr... US centric...
I’m frustrated
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Inappropriate?You can still use the email interface (with your BK email account) to send SMS commands in the subject line in the mean time. Works well for me in Canada which is not supported either for SMS.
However best bet for me would be to have a Twitter Brightkite bot and leverage the Twitter SMS infrastructure.
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+1 for twitter bot! Or just SMS in Canada... -
Inappropriate?I agree - a UK number is required - for all people outside US/Canada, in a similar manner to how Twitter has a UK for the rest of the world. Here in Australia, you can't send/receive SMS via email (in the form of yourmobilenumber@mobilecarrier.com.au) without setting up a premium service, which most customers wouldn't have. The alternative of sending an email using a data plan (WAP, GPRS, etc) on your mobile incurs quite high charges over here, so again, it's not an alternative available to everybody.
Martin Dufort's idea of utilising the Twitter API to pick up text messages sent to Twitter, and importing those into Bright Kite is probably the best option at this point.
I’m a little annoyed, as it appeared that this was already available going by the photos on the BK blog
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Inappropriate?The most annoying thing for me is that I can update via MMS, but I don't get replies. I therefore have no way of knowing if the address I entered was accepted or not.
I’m impatient!
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Inappropriate?I'm having a similar problem to La Bete. I have sent numerous check-ins from various places by email using MMS, and only three have gone through. Without being able to accept incoming email on my phone (short of me paying extraordinary prices to do so, which I'm not prepared to do), it is near on impossible to use this service effectively in Australia.
Please provide a UK number that the rest of the world can utilise - OR do what Twittervision do, and leverage off of the Twitter platform by recognising certain tags within tweets ("L:" = start of location, and optionally ":" to end the location). -
Inappropriate?SMS would be sweet, I use it all the time for Twitter.com
I’m wanting to use sms on brightkite
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Inappropriate?I know it's not quite the solution some people want, but I was hankering after a UK-SMS number since I joined BrightKite... but now the iPhone version of the site is pretty much ideal.
Not much use to those without an iPhone, granted, but if you DO own one, seriously, check out the new site. -
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Inappropriate?A rest-of-the-world SMS number is definitely needed. With you using a US shortcode there's no way anyone outside N America can update via text, which not only limits your userbase but just kinda looks like you're neglecting everyone else.
I’m irritated at the US-centric attitude
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Inappropriate?Guy, we understand that this is frustrating. We are working on getting things in place so that we can support SMS internationally, but unfortunately we cannot give you an ETA at this time. In the meantime, you can text commands to your @bkite.com email listed in your mobile settings page.
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Inappropriate?A UK number would be sweet. Twitter use a UK number for most countries.
If BK are looking for a gateway, I'd recommend txtlocal. Incoming SMS is free on a shared number, or £35 a month on a dedicated number. Outgoing SMS is fairly cheap as well (depending on how many you purchase).
http://www.txtlocal.co.uk/
I’m anxious
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We use http://www.textmarketer.co.uk who have free incoming on a shared number very low outbound bulk sms costs.
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Inappropriate?We have international SMS set up now. :) But first we need some testers. If anyone would like to help us us out, send me a message on Brightkite, username "sprouticus" and I can tell you what you need to do.
I’m excited
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Inappropriate?The number listed for the UK on the Brightkite website begins with 07624. I believe this is an Isle of Man number - if so, those on some (most?) UK networks will be charged separately for sending SMS to it. One of the criticisms regularly directed at Twitter (who use an 07624 number) was that it was misleading when it described the number as "UK" - which resulted in a lot of people having unexpectedly large bills. If this is also the case for BrightKite, it would be best (IMO) to be clear about that from the start.
I’m on a network that doesn't charge for SMS to these numbers, but still think honesty's a good policy.
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Notsheep, we are going to look into this. We wanted a number that all of our international users would be able to send updates to, but we were not made aware that this would incur additional costs for people in the UK. We are going to see if we can possibly change this number, but for now this is the number that is available internationally.
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I'm not surprised if this confused you - it confuses many people here in the UK!
The Isle of Man comes under the UK telephone code, so the numbers are prefixed with +44. But it has a separate government and is not covered by the regulatory body for mobile telephones for the UK, and has separate telecoms providers. Most UK networks do not take calls and messages to Isle of Man numbers out of the monthly contract allowance, but rather charge for them separately. And I think (though am not certain) that those on pay-as-you-go are also charged more for a text message to these numbers than to numbers which are based in the UK. Currently, I think O2 is the only UK network which does not charge extra for 07624 calls/texts.
I hope this information is helpful to you. -
Lesley, you can read more about the Manx telecom issue at http://blog.planetjamie.co.uk/blog/?p... - O2 is the only network which does not charge international rates to text an 07624 number (according to the link O2 own Manx Telecom). Getting a proper UK number will give you a huge advantage over the stalling and stumbling Twitter.
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I am concerned 1) that I'm being charged for this although I'm in the UK - as with twitter this number ranks outside my calling plan and I get charged international rates 2) that this has been introduced so suddenly following twitters UK sms demise that this isn't planned or supported and will disappear just as suddenly. is there a long term plan to support sending SMS - especially given there don't appear to be any limits on how many can be sent?
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jaxb, 1) we were not made aware of this when we set up the number, so we are trying to resolve this. 2) We assure you that this number was not set up on the fly as a response to Twitter, we spent weeks setting everything up, the timing was mere coincidence. :)
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Lesley, thanks for responding - you're already ahead of the game in terms of customer satisfaction there! Am enjoying getting to know the service.
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Inappropriate?OK, so maybe the Isle of Mann thing was a bit of an oversight. And yes, good to rectify it at this early stage if possible. However, in your defence, I've been using the Twitter UK number for about a year and a half now, and didn't realise until I read this thread that the texts are only included in my allowance because I'm on O2! So an easy mistake to make for a UK-based person, no matter US-based.
Also, would just echo the sentiments of @jaxb and suggest you make sure that it's feasible and you're not going to have to close down the number in a year or two's time. Having said that, I reckon the Twitter thing was quite a storm in a teacup - most people I've spoken to largely use Twitter's SMS number for updating their status, rather than receiving updates, and I suspect it will be the same for BrightKite. But just a watchout.
I’m happy that you've done your best
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think that most ppl I know use the sms to receive updates - don't think that should be underestimated at all.
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Agreeing with jaxb on reception of sms updates. If removal of that functionality wasn't important to us, neither jaxb nor I would be here right now!
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Inappropriate?problems with orange PAYG phone as can't receive confirmation number (no short codes?) however as with twitter i should be able to post - how do i get the confirmation number to start with? -
Inappropriate?even better
this is the answer i got to why can''t i receive a cnfrmation for SMS set up - did you read it?
We’re excited to have you with us, greeneyedgirl!
A default password was set for you: XXXXXX
Can you help us validate your email address? Simply click on the link to confirm. This will also transport you to your Get Satisfaction dashboard. From there you can edit your profile and account details.
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-- The Get Satisfaction Team
I’m annoyed
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That's the email confirmation from GetSatisfaction, not a response from BrightKite. Everyone gets that when they sign up here.
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