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Cannot install. Problem with Visual C++ redistributable.
Every time I try to install Bumptop, I get a dialog box that says
Microsoft Visual C++ 2005 Redistributable
The feature you are trying to use is located in a network resource that is not available.
Click OK to try again or write in the following textbox an alternate path to a folder that contains the installation package "vcredist.msi"
Use source:
[Textbox with Browse button]
----------
Of course if I click on OK it does not work. When I click on Cancel I get the error:
----------
Error 1714. Cannot delete the previous version of Microsoft Visual C++ Redistributable. Please contact technical support group.
[OK]
-----
And then:
-----
BumpTop.exe - Application error
Application failed to initialize (0xc0150002). Click OK to close the application.
------
And then Windows reports the application crashed:
Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: BumpTop.exe
Versión de la aplicación: 1.1.4150.0
Marca de tiempo de la aplicación: 4ac4eb3b
Nombre del módulo con errores: ntdll.dll
Versión del módulo con errores: 6.0.6002.18005
Marca de tiempo del módulo con errores: 49e03821
Código de excepción: c0150002
Desplazamiento de excepción: 00009eed
Versión del sistema operativo: 6.0.6002.2.2.0.768.3
Id. de configuración regional: 2058
Información adicional 1: 9d13
Información adicional 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Información adicional 3: 9d13
Información adicional 4: 1abee00edb3fc1158f9ad6f44f0f6be8
I'm running Windows Vista Home Premium SP2 in Spanish (Mexico) on an Intel Core 2 Duo T8300 @2.4 GHz, 4GB on RAM, with an NVIDIA GeForce 8400M GS video card (Dell Inspiron 1420 laptop)
Microsoft Visual C++ 2005 Redistributable
The feature you are trying to use is located in a network resource that is not available.
Click OK to try again or write in the following textbox an alternate path to a folder that contains the installation package "vcredist.msi"
Use source:
[Textbox with Browse button]
----------
Of course if I click on OK it does not work. When I click on Cancel I get the error:
----------
Error 1714. Cannot delete the previous version of Microsoft Visual C++ Redistributable. Please contact technical support group.
[OK]
-----
And then:
-----
BumpTop.exe - Application error
Application failed to initialize (0xc0150002). Click OK to close the application.
------
And then Windows reports the application crashed:
Firma con problemas:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: BumpTop.exe
Versión de la aplicación: 1.1.4150.0
Marca de tiempo de la aplicación: 4ac4eb3b
Nombre del módulo con errores: ntdll.dll
Versión del módulo con errores: 6.0.6002.18005
Marca de tiempo del módulo con errores: 49e03821
Código de excepción: c0150002
Desplazamiento de excepción: 00009eed
Versión del sistema operativo: 6.0.6002.2.2.0.768.3
Id. de configuración regional: 2058
Información adicional 1: 9d13
Información adicional 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Información adicional 3: 9d13
Información adicional 4: 1abee00edb3fc1158f9ad6f44f0f6be8
I'm running Windows Vista Home Premium SP2 in Spanish (Mexico) on an Intel Core 2 Duo T8300 @2.4 GHz, 4GB on RAM, with an NVIDIA GeForce 8400M GS video card (Dell Inspiron 1420 laptop)
I’m sad
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Inappropriate?Hi there,
Sorry to hear of your troubles!
Can you manually install this package first?
http://www.microsoft.com/downloads/de...
Let me know if you get an error with that one too... we should then check to see if you have other C++ redistributables already installed in Add/Remove Programs and attempt to remove them completely. -
Inappropriate?Thank you for your response!
Nope, same thing happened.
I went to Add/Remove programs, and did find a "Microsoft Visual C++ 2005 Redistributable". But when I tried to remove it, the same thing happened!! (see pic).
The dialog says what I posted in the first message. "The feature you are trying to use..."
The funny thing is I don't recall ever installing Visual C++ in this computer. Or maybe it got here with another program?
Is this then an issue to be taken to other forums?
I’m confused
-
Inappropriate?Found the solution.
(It seems to be a somewhat common problem, and it affects many different pieces of software).
1. Download the Windows Installer Cleanup utility.
http://support.microsoft.com/kb/290301/
2. Install it.
3. Launch it. Scroll down and select any "Microsoft Visual C++ 2005 Redistributable" entries you see (should be only one).
4. Select it, and remove it using the utility.
5. Reinstall Bumptop
I’m happy
EMPLOYEE
