Get your own customer support community
 

non responsive in the system tray

it's all good but after a long period of use i try to change some settings on it but it becomes unusable from the system tray. it does not respond at all. I am using vista hp 64 bit

edit: the desktop part works but the system tray icon does not respond
 
sad
Inappropriate?
1 person has this problem

  • Inappropriate?
    Hi there,

    Can you update your video drivers? What video card do you have?

    If you can paste some dxdiag information, I can help you take a look at this. Start, Run, "dxdiag" then click "Save All Information". I'm looking for the part that looks like this:

    Card name: ATI MOBILITY FireGL V5250
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI MOBILITY FireGL V5250 (0x71D4)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_71D4&SUBSYS_20A417AA&REV_00
    Display Memory: 1533 MB
    Dedicated Memory: 254 MB
    Shared Memory: 1279 MB
    Current Mode: 1400 x 1050 (32 bit) (60Hz)
    Monitor Name: ThinkPad Display 1400x1050
    Monitor Model: unknown
    Monitor Id: LEN4022
    Native Mode: 1400 x 1050(p) (60.020Hz)
    Output Type: Internal
    Driver Name: atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
    Driver File Version: 7.14.0010.0630 (English)
    Driver Version: 8.561.0.0
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 12/1/2008 20:29:34, 4033536 bytes
    WHQL Logo'd: Yes
  • Elvis
    Inappropriate?
    here is what I believe you are asking of me.
    thanks in advance
    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 3650
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI Radeon Graphics Processor (0x9598)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_90101043&REV_00
    Display Memory: 3572 MB
    Dedicated Memory: 504 MB
    Shared Memory: 3067 MB
    Current Mode: 1440 x 900 (32 bit) (60Hz)
    Monitor: HP w1907 Wide LCD Monitor
    Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.dat,atitmm64.dll
    Driver Version: 7.15.0010.0119 (English)
    DDI Version: 10.1
    Driver Attributes: Final Retail
    Driver Date/Size: 5/14/2008 14:54:52, 1559552 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D6D8-11CF-BD71-1AB0A1C2CA35}
    Vendor ID: 0x1002
    Device ID: 0x9598
    SubSys ID: 0x90101043
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
User_default_medium